Customer Service Manager

Komal Ali

**** ****** **** **** ********, Texas *7477

832-***-****

**********@*****.***

OBJECTIVE

I am seeking an internship or job in field of accountancy.

EDUCATION

C. T. Bauer College of Business, University of Houston, Houston, Texas

Bachelor of Business Administration in Accounting

December 2012

Cumulative G.P.A: 3.00

EMPLOYMENT HISTORY

Lead Teller

JPMorgan Chase, Houston, Texas

2009-Present

• Provide excellent customer service by assisting customer with their daily financial needs

• Sole custodian of branch cash vault and travelers checks

• Perform internal control audits to determine accuracy in traveler checks inventory and cash vault balances

• Responsible for maintaining cash vault balances and traveler checks inventory

• Assist new tellers on company’s policies and procedures. Perform overrides in absence of manager

• Recognize customers financial needs and refer them to banker for new products and services

SKILLS

Microsoft Visio, Excel, Access, Word, PowerPoint and Outlook

Peachtree, QuickBooks and Dynamics

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