YANELI ROSARIO
Resume:
Yaneli Rosario
Lynn, MA ***02
*************@*******.***
Skills
- Phlebotomy – Intramuscular Injections – Subcutaneous Injections
- Intra dermal Injections – Medical Terminology
- Microsoft Word - Microsoft Excel – Outlook – Virtuoso – Link2Cell
-45 WPM
Internship
Dr. Alexander Alexenyenko January 2007-April 2007
- Laboratory Techniques:
- Vein puncture-Urinalysis
- Intramuscular Injections – Subcutaneous Injections
- Filed and organized charts and set up new patients charts
- Collected blood specimens and labeling
Languages: English/Spanish
Experience
B&F Incorporated Saugus, MA. In Store Sales Representative 2004 - 2007
- Provided top quality customer service and sales information
- Performed store merchandising and place orders
- Ordered, and sold secondary off shelf displays
- Coordinated resolution to problems
Lightbridge Lynn, MA 2002-2004
Activation/Customer service representative/Help Desk/Auditor
- Assist vendors with credit checks and cellular activations
- Adding promotions to the activation process
- Provide Excellent service in timely manner
- Use proper script when handling all calls
- Help other customer service representative with questions
- Guide new Representatives through the different systems
- Auditing
Personal Fitness Experts Newton, MA Receptionist/Administrative Assistant 2001-2003
- MS Office (Word, Excel, PowerPoint, Access)
- Multi-line phones
- Filing
- Scheduling
- Customer support
- Shipping and distribution
- Invoices
Mystique Place Peabody, MA. Advance Retail Manager 1999-2001
Advanced retail math responsibilities include the following:
- Calculating markup based on cost or selling price.
- Calculating stock turnover
- Calculating retail sales, gross margin and break-even points
- Planning and controlling price/stock reductions (markdowns)
Education
Maven Institute, Brighton, MA, Phlebotomy Certificate 2006
North Shore Community College, Lynn, MA English 2002- 2006
Lynn English High School, Lynn, MA, Diploma 2002
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