Classroom Teacher and In-School-Suspension Monitor
Resume:
Brian Heskett
Arlington, Texas 76018
Cell Phone#: 469-***-****
************@*****.***
Date: 4/16/12
To Whom it may concern,
I am interested in a temporary position with your government agency. I have included a resume for your review. Below are some of the qualifications that I have:
• Served as a customer service representative for a pharmaceutical company
• Conducted phone surveys for companies on various products
• Did telemarketing for a home improvement company
• Called customers to reinforce them staying with phone company
I appreciate you taking the time to review my credentials and experience. Thank your for your consideration.
Sincerely,
Brian Heskett
Brian Heskett
227 Seegers Drive
Arlington, Texas 76018
469(939-7407)
************@*****.***
Objective: to serve as a customer service representative within an organization where I can use my extensive phone experience to assist customers
Skills: Managed benefits for pharmaceutical company
Ordered insurance cards for customers
Calculated Co-pays for various medications
Checked on eligibility of customers
Pitched sale of home improvement products
Conducted phone surveys on various products
Reinforced customers staying enrolled with phone service
Am able to type very fast
Have extensive phone experience
Utilized Excel and Word
Used organizational skills to set up classroom
Education:
1. Bachelors Degree in Education from University of Missouri-Kansas City 05/2000
2. Master of Education in Counseling Psychology from University of Kanas, 12/1993
3. Bachelors Degree in Psychology from Oklahoma State University, 08/1989
Work Experience:
August 03 to Present Dallas Independent School District, Dallas, Texas
• Taught Texas History to Seventh Graders and U.S. History to Eighth Graders
• Devised Lesson Plans based on TEKS Standards
• Collaborated with other teachers in devising lesson plans
• Maintained phone and personal contact with parents
May 05 to August 05 Pharmacare thru Addeco Staffing
• Looked up information on customer activity
• Ordered new insurance cards for customer
• Calculated costs of certain medications
• Recommended generic brand of medications to customers
• Relayed information to pharmacies on customer eligibility
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