Customer Service Manager
Resume:
Helen G. Sadowski
Hopatcong, N.J. 07843
*************@*****.***
Objective: Seeking a position using my diverse managerial/administrative background
Skills: Microsoft Office, Customer Service
Experience:
2010 – Present Property Manger
Bocina Group (Brookside Village Apartments) Randolph, NJ Processing of all applications on all furnished and unfurnished apartments
Collect rents, late fees and new or additional security deposits
Responsible for filing evictions with attorney and going to court appearances
Organize tenant files using Timberline software
Handle tenant complaints and accident reports
Communicate with Management any upgrades needed to the property
Manage and schedule any work orders within 24 hours of their receipt
Monitor the maintenance of the property
2004 – 2009 Property Manager
Morgan Properties (Mt Arlington Gardens) Mt Arlington, NJ
Served as on site property manager of 162 unit apartment complex
Showed apartments to prospective tenants
Received rental applications and initiated credit check process using Yardi
Completed lease agreements and arranged move-in dates
Scheduled repairs requested by tenants and routine maintenance
Arranged major repair jobs with outside contractors
Organized an extensive record keeping system of tenant files, government and
building inspection reports
Served as firm’s representative in tenant/landlord legal cases
2002 – 2004 Receptionist/Customer Service
Rockaway Townsquare Mall Rockaway, NJ
Answered telephone inquiries from customers
Maintained a lost and found system
Made public address announcements
Arranged for repairs by maintenance crew and outside contractors
Resolved any issues from retail tenants
Assured that janitorial and security services were kept to schedule
Helen Sadowski page 2 of 2
1999 – 2001 Site Administrator
C & R Realty and Management (Longview @ Montville) Montville, NJ
Functioned as on site property manager of condo complex
Served as liaison between individual owners and homeowners association
Coordinated all site inspections, vendor proposals and general maintenance
Arranged landscaping, snow removal and sanitation services with outside
vendors
1998 – 1999 PC Consultant
First Chicago Trust Co. Jersey City, NJ
Inventoried hardware and data with Track-it software
Renovated files for potential Y2K problems using Assess software
1991 – 1997 Senior Probate Clerk/Computer Liaison
Morris County Surrogate Court Morristown, NJ
Functioned as network back-up manager for Surrogate Court
Prepared necessary documentation and affidavits to probate wills
Arranged confidential interviews with clients and legal counsel
Researched Title 3 B of New Jersey statutes to provide information to attorneys
and clients
Determined right of applicant for appointment of Executor, Administrator or
Guardian
Education:
Chubb Institute Parsippany, NJ
Data Center Support
County College of Morris Randolph, NJ
Certificate in Paralegal Studies
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