Customer Service Sales

Elizabeth C. Moffitt

**** *. **. **. ***, Seymour, IN 47274 812-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Dedicated professional that just completed Master’s Program in Industrial Organization Psychology, looking for an opportunity to add value to an organization by utilizing my education, experience, and skills to effectively impact the business and employees. Looking to earn a Lean Six Sigma certification.

Key Strengths

Critical Thinking

Oral Comprehension

Team Building & Leadership

Training and Development

Human Resources Social Perceptiveness

Problem Solving

Computer knowledge

Survey Development

Organizational Assessment

Executive Coaching Active Listening

Trustworthy

Job Analysis

Organizational Development

Human Factors

Employee Selection

EDUCATION

M.S. Industrial Organization Psychology - The Chicago School of Professional Psychology, Los Angeles, CA, 2009 – 2011. Relevant course work included: job analysis, performance appraisal, organization leadership, and employee selection.

B.A. Psychology - Indiana University - Columbus, IN, 2005 – 2009. Relevant course work included: statistics, task analysis, and organizational survey development.

PROFESSIONAL EXPERIENCE

The Linn Family, Rancho Palos Verdes, CA

2009 - 2011

Tutor/Nanny

Tutoring children in daily school work

Keeping children focused

Transporting children to and from school and other activities such as lessons, doctor’s appointments, school functions, and etc

Palos Verdes’ Park and Rec Department, Rancho Palos Verdes, CA

I/O Consultant

Developing an employee incentive program

Developing a merit program

Identifying issues within the department through focus groups

Developing relationships with employees

Express Clothing, Torrance, CA 2010

2010 – 2011

Sales Associate

Meeting daily sales goals

Providing quality customer service

Meeting store standards with appearance of product and employees

Creating a welcoming environment for customers

Creating organization in the store stockroom

Polo Ralph Lauren Outlet, Seymour, IN 2007 - 2009

Sales Associate

Meeting daily sales goals

Providing quality customer service

Leading follow employees on communication and effective work performance

Meeting store standards with appearance of product and employees

Creating a welcoming environment for customers

Creating organization in the stockroom by direct placement and documenting placement

Abercrombie & Fitch, Evansville, IN 2006 - 2007

Sales Associate

Meeting daily sales goals

Meeting store standards with appearance of product and employees

Providing quality customer service

Pretuim Packaging, Seymour, IN 2005 – 2006

Production Line Worker

Meeting daily sales goals

Meeting store standards with appearance of product and employees

Providing quality customer service

Contact this candidate