Administrative Assistant
Resume:
LYNNETTE PRICE
JACKSON, TN **305
Phone: 731-***-****
Email : *********@*******.***
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OBJECTIVE
Achieving a challenging position at a growth oriented firm, which will allow me to both further utilize my skills and acquire new abilities.
WORK HISTORY
Customer Service Sept 2009 - Present
Personnel Placement/Black and Decker
Answered inbound calls in support of customer needs. Answered technical questions for different tool lines and power equipment. Located parts on schematics for sale purposes.
Customer Service Specialist Feb 2007 - Jan 2009
Systems Unlimited, Inc
Answered inbound calls in support of customer needs. Conveyed in a reassuring manner step by step instructions to resolve security alarm issues. Performed queries in multiple applications. Adhered to government regulations regarding alarms and customer privacy. Assisted in the creation of proposals for new customers and new jobs. Performed all new hire paperwork, including insurance needs. Scheduled service technicians for alarm repairs and setup for new customers.
Administrative Assistant/Insurance Agent Apr 2005 - Jan 2007
Benefits Plus Agency, Inc.
Responsibilities included selling Life, Health, and property and Casualty Insurance for individuals and businesses. Answered phones, ran proposals from several different companies for customers. Created spreadsheets for 25 different companies to help decide which insurance fit their employees.
Customer Service Representative Jan 2004 - Apr 2005
Chester Co. Assessors Office
Responsibilities included answering busy phones assisting city and county taxpayers with tax issues. Made changes to property cards for the upcoming reappraisal time. Assisted customers and realtors in maps. Located property in question. Created program to establish property pricing for land owners.
Executive Administrator/Insurance Agent Nov 2002 - Jun 2003
The McDonald Group
Responsibilities included filing insurance applications with various companies for life and health insurance. Designed flyers for prospective clients. Designed spreadsheets for payroll, office expenses, and kept up with 1099 information for 12 different agents in the office. Filed W-2's, W-3's and 1099 at the end of the year and established payroll and payroll taxes. Wrote Life & Health Insurance for walk-in customers.
Office Personnel Oct 2000 - Nov 2002
Superior Life Care Services, Inc.
Responsibilities included filing claims for 30 psychiatrist and psychologists to an outside billing company for medicare claims. Devised a form for the psychologist and psychiatrist to take with them to the different nursing homes for each patient to be seen for them to make changes to medications and transcribe findings. Transcribed medical notes for several doctors on nursing home patients. Answered busy phones from different nursing homes with patient issues and new facility setups.
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Education
White Station High School Sep 1980 - May 1984
Memphis, TN
Diploma
Insurance School Nov 2002 & May 2005
Jackson TN
Certificate for Life, Health & P & C Insurance
Tennessee Technology School of Crump May 2009 - June 2009
Truck Driving School
References Upon Request
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