JOHN T. TRAVALINE

*** *********** ***, ********, ** 01569

508-***-**** | o966pt@r.postjobfree.com

Action-oriented, results-focused Senior-Level IT Manager with key emphasis on bringing the benefits of IT to solve business issues while implementing corporate technology strategy and infrastructure. Successful in implementing corporate plans that target increased growth and ensure high performance/ high availability of information systems. Proven ability to communicate effectively with all levels of the organization.

QUALIFICATION HIGHLIGHTS

Focused on delivering quality support that exceeds customer expectations while adhering to strict SLA compliance and budget constraints

Managed upwards of $5M budget responsibility

Supported over 3,700 staff members in a metric driven, 24/7/365 change management regulated environment.

Seasoned infrastructure project manager with strong knowledge of IT system development and delivery methodologies

Well versed in all aspects of disaster recovery planning & execution

Successful in navigating tight deadlines in mission-critical situations

Adept at vendor management and contract negotiation

Managed both on- and off-shore resources to ensure quality service

Demonstrated knowledge of system auditing and control guidelines

Interfaced with various organizational units to support business system integration

Oversaw successful several host to server migrations and critical application replatforming

Exhibited strong leadership and team building skills to manage team through mergers and acquisitions.

PROFESSIONAL EXPERIENCE

MARSH & MCCLENNAN COMPANIES, Franklin, MA January 2008 – Present

Manager, US UNIX Server Operations

Manage a 13 person staff including offshore resources who maintain and support production Linux, VM, Solaris and HP-UX operating systems for the US region in a 24/7/365 environment. Duties include hardware installations, break/fix and change control implementation for 1000+ Production, Dev, QA and UAT servers. Interface with various organizational units to provision storage, servers, install/configure clustering solutions, provide project support, plan short/long term projects and resource planning.

Project Accomplishments:

• Successful migration of 155 Solaris and Linux hosts to DMX-3 and DXM-4 storage arrays (includes software remediation).

• Migration of Linux RAC clusters to dedicated heartbeat switches

• Two critical application replatforming projects

• Deployment of system monitoring agents to 1000+ servers

• Server build process enhancements

• Data center server restacking

• Disaster recovery exercises

ONEBEACON INSURANCE, Canton, MA July 1987 – January 2008

Manager, Infrastructure Services – (8/98-1/08)

Manage a ten-person staff that supports over 3,700 OneBeacon and subsidiary staff in a metric driven, 24/7/365 change management regulated environment. Systems supported were Windows 2000/2003, AIX and Linux production servers that supported Exchange Email, Active Directory, Collaboration, Desktop Faxing, FileNET Imaging, FileNet Content Services, Internet Access and file transfer solutions.

Supervisor, Distributed Systems (Network Engineering Group – (5/96-8/98)

Senior Software Analyst, (Network Engineering Group – (1/90-5/96)

General Accident Insurance

Network Specialist, Network Management Group (7/87 - 1/90)

General Accident Insurance

Network Operations roles (5/81 – 9/87)

Telerate Systems

MBS Multi-mode – Huntington, NY

TIAA-CREF – New York, NY

LANDVEST, INC., Boston, MA 1980 – 1991

Systems Coordinator (1988 – 1991)

Office Manager/Executive Assistant to President (1984 – 1988)

Assistant to Executive Vice President, (1980 – 1984)

Director of Planning Department and Corporate Controller

EDUCATION

CLARK UNIVERSITY, Worcester, MA

Candidate for Master of Science, Information Technology (Graduation date 5/11)

BOSTON UNIVERSITY, Boston, MA

Certificate, Project Management Program

Certificate, Management Development Program

ROWAN UNIVERSITY, Glassboro, New Jersey

Bachelor of Science, Management Information Systems

COMMUNITY INVOLVEMENT

LIST ANY HERE 2007 – PRESENT

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