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Customer Service Sales

Grand Prairie, Texas, 75051, United States
March 31, 2011

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Elvira Cortez

Career Objective

A position where my management education, and sales experience can be an asset. A place where my customer service exposure and ability to travel allows for personal growth and limitless possibilities.


August 2006- May2010 University of the Incarnate Word

San Antonio, TX

Bachelor of Arts in Fashion Management with concentration in Fashion Merchandising

August 2003- May 2006 Skyline center High School

Dallas, TX

High school Diploma: Top 10 %


December 2010- March 2011 Honda Financial Services (Lease Maturity Center)

- Customer marketing representative

- Customer service- phone based

- Helping customers with End-Of Lease options

- Office type environment/ multitasking

July 2008- June 2010 Dillard’s

-Image consulting

- Inventory management

-Public announcer to increase sales

-managed sales/merchandising in many departments of the store.

May 2006- July 2008 Rocky’s Taco House

-Catering -Inventory management for multiple locations - Balance accountable

May 2005- November 2005 Jack In the Box

-cash management

- managed production line

-Face to face customer Service

LANGUAGE: Fluent In English and Spanish.

SKILLS Microsoft Word, Excel, Access, and Power Point

Resourceful, energetic and highly self-motivated Able to work independently and within a team-approach

Time management skills with ability to multi- task

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