Administrative Assistant / Receptionist / Clerical
Resume:
BreAnne Stretch
Mesquite TX ***50
**********@*******.***
Objective: A challenging Administrative Clerical position, which will allow me to further utilize my existing skills and
enable me to acquire new abilities.
Work History
United Healthcare 11/2009-01/2011
Provider Services / Provider Phone Representative
Answer calls from various medical, dental, legal providers and assist them in gaining insurance information on patients/clients, etc. Assist provider insurance billing staff in understanding payment of claims and send incorrect claims back for reprocessing if necessary. Apply to all departments issued daily / monthly goals including; average call handle time, attendance, customer satisfaction, etc.
Woodbine Development 08/2005 (temp)- 2/2006 – 3/2009
Purchasing Assistant/ Administrative Assistant
Assist all office staff, Assist Construction department and Purchasing Manager/Staff, Manage databases, Input purchase order information into database and log tracking software, Assist Clients and visitors to the office, Sort and deliver mail/packages, Assist Construction, Purchasing/FF&E Manager and staff with administrative duties. i.e. - Schedule meetings, prepare meeting rooms, scan documents, Constructions specifications, worksheets, code and process invoices for payment, correspondence between vendor and buyer, & manage a paperless fax system through e-mail, etc. Contact Homeowners and Business owners for monthly dues; assist them with questions, etc. Enter all payment, verbal, and written correspondence into Access Database. Release title liens upon payment of past due accounts, process Resale Certificates for title/mortgage companies. Answer multi-line phone system, Relieve receptionist for breaks and lunch and cover position in absence
Work with all Microsoft programs including Word, Office, Access, Excel, PowerPoint, Adobe PDF,
Crenshaw Ware and Martin 03/2005-05/2005
Office Assistant
Assisted all firm staff including administration, partners, associates, paralegals and secretaries, Answered multi-line phone system, greeted visitors, organized meetings/depositions, Entered Attorneys time in TABS billing system, Kept inventory, ordered and stocked all office and kitchen supplies, Assisted in client billing.
Manpower International 11/2004-03/2005
Administrative Assistant
Performed behavioral interviews for candidates seeking employment with Verizon Telephone Company with AON Risk Services Corporation, Assisted candidates with the application processes and contact information for interview results/qualification of job requirements and/or application status, Assisted Virginia Beach Public Health with entering, assisting, and processing of patients for flu vaccinations
Equidata 01/2003-11/2004
Sales Executive/ Customer Service
Handled all south side Virginia clients in the mortgage credit division, Went to client's office for face to face visits to check on service, Installed and interfaced loan origination software for clients to be able to pull various credit and mortgage reports from the Equidata system. Trained clients on how to use these reports, Answered multiple phone lines with calls consisting of calls from clients and consumers, Answered questions for consumers regarding credit reports, mortgage process and/or accounts appearing on their personal credit reports from all three major credit reporting bureaus, Equifax, Experian and Trans Union, Input information from clients for work to be done on mortgage credit reports.
Dr. Sarah Forbes 06/2002- 09/2002
Medical Secretary/Records
Answered multiple line phone system for 3 doctors and private business, Assisted in transcribing orders into patient's charts, Took orders from specialist, attorneys, and patients for copies of records. Complied ordered copies and sent for that indivual, Reminded patients of labs, test, surgeries, and appointments etc. with personal calls the day before scheduled exam, Took co-payments or any monies due day of exam, Relayed monies to accounting department.
Eastern Shore Chiropractic 01/2002- 05/2002
Medical Secretary, Front Desk
Handled all incoming calls for 2 doctors and 1 assistant, Assisted doctors in even of overflow, Assisted with HIPA forms, insurance billing and coding, updated patient's charts, Took co-pays or any monies due at that time, updated billing information in computer system, gave patient bill, if required
Brice Vander Linden & Wernick 03/2001-09/2001
Bankruptcy Clerk
Answered and transferred multiple line phone system for prestigious bankruptcy law firm, Worked on bankruptcies for large well-known companies such as The Money Store, HOMEQ Mortgage, and Volkswagon, Developed a diverse organization system for determine bankruptcy chapters, Updated and maintained bankruptcy files.
Education
Texas A&M University-Commerce 01/2000-5/2000
Emergency Medical Technician-Basic
Emergency Medical Dispatch
Commerce High School 08/1996-5/2000
Graduated with Cum Laude honors with 3.62 GPA
Was a member of varsity cheerleading, golf, student athletic trainer, French club,
FBLA, FFA & FCA
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