Sales Customer Service

MARK S. TUMLIN

*** **** ******* *****, *********, GA 30189

C. 678-***-****

PROFILE

An accomplished professional with 20 years solid industrial and construction safety / sales experience.

Prequalify subcontractors

Write and review Activity Hazard Analyses

Write and review Accident Prevention Plans

Conduct site safety surveys and write reports including findings and corrective actions

Conduct site safety orientations and other site safety training as necessary

Create a positive and productive site safety culture

Conduct incident investigations and write reports that include investigation summaries, root cause analysis and corrective action plans

Build relationships with project team members that result in a fair, firm, and consistent approach to the project safety program.

INDUSTRY EXPERIENCE

Manufacturing/Food Processing

Waste Water/chemical

Hospital/Clinical

Utility/Power

Government/Military

Industrial

Commercial/Contract

Pulp and Paper

Material Handling

EXPERTISE/STRENGTHS

Certified Safety Professional (CSP)

OSHA 500, 501 and 502 Certified. Conduct OSHA safety training programs for Construction, Industrial and General markets.

Knowledge of Federal and State OSHA and EPA, EH&S management systems and workers’ compensation requirements.

Recognize, evaluate, and control safety and health hazards in the facility and works with internal departments to minimize occupational health and safety risks and manage compliance with applicable regulations.

Conduct accident investigations and work with departments to correct safety hazards and develop preventative procedures.

Perform job hazard assessments and recommend measures to control exposures, including substitution of less hazardous materials, personal protective equipment (PPE), work practice changes, and engineering controls.

Drive facility execution of tactical and strategic initiatives in order to eliminate hazards and reduce or eliminate risks.

Create safety plans to ensure compliance with regulatory and company requirements.

Strong knowledge of Safety products, services, vendors and markets.

Proven track record of generating new business while increasing sales to existing customers.

Ability to identify customer needs and maximize account sales potential.

Disciplined work style and strong work ethic. Strong planning, organization and time management skills.

Able to contact and make successful presentations to key members of the organization.

Competencies:

Accountability, Judgment, Sense of Urgency, Initiative, Customer Focus, and Attention to Detail, Collaboration, Problem Solving Proficiency, Each day, your drive and creative ideas will be providing solutions that help build a better tomorrow. Whether it is the pride that comes with accomplishment, personal growth or making a difference in the world.

Software:

Microsoft Office (Word, PowerPoint, Excel, Outlook)

Lotus Notes

Control

ACT

PHTML

Mark S. Tumlin – Page 2

PROFESSIONAL HISTORY

Scientific Technologies, Inc. Newnan, GA

Independent Onsite Safety Consultant April 2010 – Present

Tasked with creating a new Safety Products Division within Scientific Technologies.

Developed relationships with key safety product manufacturers, vendors and customers.

Charged with ensuring that all safety compliance activities are consistent with federal, state and company regulations.

Created company policies and procedures to identify hazards and needed safety controls with a focus on compliance.

Identified and deployed new technologies and best practices for the most substantial benefit to the company.

Georgia Construction Products, Inc. Tucker, GA

Independent Onsite Safety Consultant April 2009 – March 2010

Responsible for building GCP’s Safety Product Sales Division. Worked with customers to fully understand product inventory demands and worked with GCP operations to insure adequate inventory levels were maintained.

Developed relationships with key safety product manufacturers.

Organized sales call schedule and established new accounts through scheduled sales calls, cold-calls and job tracking.

Reported on market conditions, competitive trends and key account developments.

Effectively communicated and interacted with internal cross functional teams.

Arrranged and participated in bi-weekly sales meetings, quarterly business meetings, related manufacturer meetings, training classes, and key account team meetings.

Developed and executed profitable growth plans with major accounts, in line with both annual and long range strategic plans.

Developed customized safety programs ensuring regulatory compliance.

Lead all certification training programs and provided value-added recommendations to help GCP customers achieve compliance and meet goals.

Serviced existing customer accounts by working with assigned sales representatives to build and support the safety programs with each core customer.

Developed and carried out procedures that helped GCP customers control accident and health exposures and minimize OSHA citations.

Supported customer’s safety staff and job crews by providing technical information, training, product recommendations and equipment fitting, needs assessment, and problem resolution.

Complied with OSHA requirements and advised customers on product, service or equipment adherence to requirements and compliance actions.

Performed product training sessions at contractor’s offices and job-site locations.

Hagemeyer North America, Inc. Norcross, GA

Account Representative August, 2006 – March, 2009

Responsible for product and equipment sales in the Northwest industrial market.

Increased sales by penetrating existing accounts while prospecting and building new accounts.

Focused on outstanding customer service for building customer relationships and ensuring satisfaction. Communicated with internal staff such as customer service, warehousing and purchasing to maximize customer satisfaction and territory growth.

Lead on-site product demonstrations, safety training and seminars to National accounts.

Maintained awareness of developing industry trends and new technologies.

Implemented and managed pricing strategies with all accounts.

Mark S. Tumlin – Page 3

Safety Plus ISS, Inc. Marietta, GA

Southeast Sales & Safety Manager June, 2001 – July, 2006

Developed project-specific safety program and procedures, including job hazard analyses, safety inspections and audits, incident notification, investigation, reporting and record keeping.

Lead health and safety program which included ergonomics, daily safety issues and behavioral based safety training.

Conducted customer site processes, incident investigations, audits, inspections, and process safety training compliant with Federal, State, Local and corporate guidelines.

Communicate safety-related policies, regulations and issues to all levels of the Project.

Responsible for business development of safety products in an undeveloped sales territory.

Generated leads and qualified prospects for exceeding targeted sales goal.

Developed tactical sales plans in accordance with strategic corporate goals.

Maintained corporate relationships with distributors of company products.

Worked with District Managers and Account Reps to identified high potential customers.

Promoted products through a distributorship channel incorporating or working with manufacturer representatives.

Performed on-site safety audits and surveys. Communicated with customers to advise on OSHA regulations and compliance issues. Reported findings and made product recommendations for solutions to correct problem areas.

Developed and maintained strong customer and vendor relationships.

Prepared interactive presentations for high-level decision makers.

Provided competitive market feedback for analysis.

OTHER WORK EXPERIENCE

Dalloz Fall Protection / Miller Equipment Atlanta, GA

District Sales Manager September 1996 – June 2001

Grainger, Inc. Atlanta, GA

Sales Representative September 1990 – August 1996

CONTINUING EDUCATION

Georgia Institute of Technology Atlanta, GA

OTI 500 – Occupational Safety and Health Standards for the Construction Industry

OTI 501 – Occupational Safety and Health Standards for the General Industry

University of Alabama at Birmingham Birmingham, AL

University of Industrial Distribution

Professional Development Program

GA State University Atlanta, GA

Learning International

Strategic Selling Skills – Course 1, 2, & 3

Professional Presentation Skills – Course 2 & 3

Negotiating Skills – Course 2 & 3

References available upon request.

Contact this candidate