Customer Service Assistant

**** ** ** **. ********* FL. ***** (***)***•**** *****.*******@*****.***

YASHIE MARTE

OBJECTIVE

My number one objective is to find a good company to work for and use my skills and years of experience. I’m willing to work hard and make a difference to further myself within a reputable company. I am able to work within a group or team considering myself trustworthy. I’m here to get the job done and do it well under any circumstances.

SPECIAL SKILLS

Experienced with Word Excel, PowerPoint, and Microsoft Works, basic quick

books. Excellent with customer service and clerical work also medical

Assistant skills

EMPLOYMENT

January 2011 – May 2011 Rialto Capital

Miami, FL

Job Title: Account Payable Administrator (Temporary)

Job Details – Printed all incoming invoices

- Assigned to Primary review with all invoices

- Entered all invoice information into excel spreadsheets

- Gathered checks and prepared them to be mailed to companies

November 2009 – November 2010 Lids\Hat world

Ft. Lauderdale, FL Job Title: Assistant Manager

Job details - Open\Close store

- Create work Schedule

- handle open & closing of registers

- Handle bank deposits

- In charge of store Inventory

October 2008-July 2009 Loren & Associates Ft. Lauderdale, FL

Job Title: Receptionist

Job Details-Received all incoming calls

-Took all messages

-Entered new clients into system

-Open and entered all incoming mail into system

-Scanned all legal documents into system

-Filed all legal documents in Alphabetical order

June, 2007-October, 2008 Lennar Doral, FL

Job Title: HR Clerk

Job Details- Entering new hires, terminations, pay rates, company transfers

Etc… into PeopleSoft data base.

- Scanning new hire, terminations, pay rates, company transfer,

Legal documents in to scanning data base (Stellent)

- Communicating with payroll processor to manage associates

Terminations and pay rates.

- Communicate via telephone or email with associates to update personal info.

June 2003-October 2008 Bath & Bodyworks Hollywood, FL

Job Details-Handling money and cash register functions

-Satisfying customer’s needs.

-Dealt with stock room responsibilities.

-Opening and closing store.

May 2005/Jan 2007 BancPlus Home Mortgage Center

Ft. Lauderdale, FL.

Job Title: Administrating Assistant

Job Details- Entering loan agents into company systems.

- Entering loan agents into company server.

- Making reference calls.

- Greeting people appropriately at front door.

- Handling a high volume of incoming calls.

Aug. 2003-Jan. 2005 Jenasol Vitamins, Inc. Hallandale, FL.

Job Title: Administration Clerk/Receptionist/Cashier/Receiving Specialist

Job Details-Registering all incoming orders into system.

-Handling Mail.

-Assisting in creating mail outs for company promotions.

-Taking orders over phone and front door.

-Shipping out orders through UPS.

EDUCATION

Aug.1998-June.2002 Hallandale High School Hallandale, FL. HALLANDALE HIGH SCHOOL DIPLOMA

June, 2009- July 2010

Florida Career College Pembroke Pines, FL. Medical Assistant

Interned at Pembroke Lakes Medical Ctr. under the supervision of

Dr. Richard Koby

LANGUAGES

English/Spanish

REFERENCES

Available Upon Request

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