Alvaro Resume

Alvaro Toledo

*** ********* **.

Romeoville, Illinois 60446

Email: **********@*****.***

contact # 773-***-****

Objective: To secure a committed long term position with a

reputable place of

business in which I can implement my experience

and grow within

the organization.

Experience: Hyatt Regency/Hotel

Chicago, IL

Bartender

May 2006 - May 2008

* Basic duties would include make sure I was completely stocked with beer, wine, garnishes etc.

* I would also assist servers with their orders and also maintain my bar as far as being able to assist my customers as well as assist the servers and make sure there drinks went out in a good timely fashion.

* Keep and maintain tabs on customers and ring in the proper amount of drinks as well as securing all tabs at the bar.

* Make sure that my cash drawer was always accurate and proper cash drops where being made everyday as drawer was only to be used by myself.

* Also very importantly have a pretty extensive knowledge of drinks and be able to recommend a variety of drinks to our customers.

Hubtravel/ Travel Agency

Chicago, IL

Travel Agent

September 2004 - May 2006

* Basic duties include talking to clients on the phone all day booking

flights using miles in account.

* We also offer car and hotel reservations to our clients as a way to gain

commission.

* Cruises also apply when clients from particular account have enough miles.

* We also book flights for walk in clients meaning the general public.

Sodexho / Catering Department Chicago, IL

Lead Porter

November 2003 - May 2005

* Check my E-mail for last minute catering orders.

* Once my day started my first objective was to collect all orders for the

day.

* Distribute orders to the rest of porters & make sure that they where

delivered on time.

* I would also help deliver orders & make sure that everyone was on time with

there orders.

Teleperformance USA / Telemarketing Oakbrook, IL

Telemarketer

August 2001- September 2003

* Inbound call center, main duties activate Sears MasterCards & offer

programs to our clients.

* Outbound call center, main duties call clients & offer many different types

of programs, surveys etc.

* I became very successful in outbound in turn they made me a trainer for new

people who needed assistance.

* Many bonuses came in outbound calling & I was averaging 1 sale for every 10

calls I made.

Discovery Clothing Co. / Shipping & Receiving

Chicago, IL Receiver

April 2000 - June 2001

* Produced weekly, monthly, and quarterly reports to management

* Receive clothing shipments daily & and made sure all merchandise was

accounted for.

* Inventory merchandise in the store.

* I would also print tickets for all the clothing that went out on the floor

which in turn would help me keep a count of the merchandise.

Education: Richard J. Daley Community College

December 2002 - Present

Associate?s degree candidate

Bogan Computer Technical High School

August 1997 - June 1999

Lincoln?s Challenge Military School / Rantoul, IL

August 2000 - December 2000

GED

References: Furnished upon request.

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