Phlebotomist
Resume:
NaKeisha M. Brandon
OBJECTIVE:
To obtain a responsible and challenging position where my education and work experience will have valuable application to your firm.
EXPERIENCE:
Vangent Inc.
Chester,VA 11/2007-12/2008
Customer Service Rep
·Assist customers over the phone with their inquiries about Medicare cost & coverage.
·Provided detailed information about claims submitte d by doctors or medical suppliers.
·Assist with comparing and enrolling in other health plans.
Capital One
Chester,VA 11/2006 -10/2007
Risk Associate
·Places outbound calls to clients regarding personal accounts.
·Negotiate w ith consumers and sell benefits in bringing past due accounts to the “current” status.
·Assess credit risks, while ensuring that company procedures are strictly adhered to and provide a satisfactory service to both customers and sales staff.
·Minimize bad debt but maximize sales opportunities.
·Communicate both face to face and on the telephone.
·Assess audited management accounts to judge risk.
Halo Inc.,
Petersburg VA
9/2005 – 10/2006
Residential Counselor
·Provided direct care and a safe environment to clients with MR disabilities.
·Provided support to individuals with developmental disabilities.
·Encouraged individuals in identifying their strengths, develop and practice new skills, and actualize their hopes and dreams.
·Provided direct care, such as assisting with dressing, feeding, toileting, or other duties, depending on consumer needs.
Southside Virginia Training Center
Dinwiddie, VA
8/2000 – 8/2005
Human Service Care Worker
·Determined and located appropriate social service agencies such as those providing health care and physical and mental rehabilitation.
·Worked under the direction and supervision of nurses, counselors, social workers, psychologists, and other professionals, and depending upon the type of work assignment.
·Assisted clients in applying for welfare grants, food stamps, and other benefit and services programs by examining the client's financial records check stubs, rent receipts, and prior years' income tax returns.
·Accompanied clients to medical appointments, community centers, and adult day care facilities.
Ingram Book, Inc. Petersburg,VA
1/1997 – 5/2000
Production Worker
·Inspected the quality and quantity of book orders received by the company.
·Ensured that the weekly schedule was completed.
·Maintained a constant visual on books stored on the shelves.
·Filled out low stock notices and assisted purchasing with reordering.
·Kept work areas cleaned and organized.
·Ensured that all books were of the highest standard of quality.
·Worked with team members to maximize productivity and efficiency.
CERTIFICATION
Substance Abuse/Mental Retarded Clients Certification
Certified to pass medications to clients
Certified Phlebotomy Tech
EDUCATION
Brunswick Senior High School, Lawrenceville, VA
Graduated: June 1996
Marcelin Medical Center, Emporia, VA
Complete: July 2009
Skills:
Customer service.
Blood & speciman collection.
Dependable
REFERENCES:
Tameka Brown
Herbert Brown
Michael Yancey
Contact this candidate