Michael S. Davis
Augusta, GA 30906
****.*.*****@*****.***
Education:
Georgia Southern University
Graduate Studies in Applied Mathematics (no degree)
The Citadel, Charleston, SC
Bachelors of Arts in Chemistry (May 2000)
Augusta Technical College
CCNA and CCNP Technical Certificate Program (2003)
Computer Certifications:
Microsoft MCP (Windows 7, Server 2008 Network infrastructure)
MCSA (Windows 2000)
CompTIA Net+, Security+, A+
Employment History:
Augusta Technical College
Work Study with Computer Services (Apr 2010 – Aug 2010)
• Installed network printers and connected computers to the schools network
• Installed new software
Georgia Southern University, Statesboro, GA
Graduate Assistant in Mathematics (Aug 2005 – Dec 2005), (May 2006 – July 2006)
• Taught, developed, and graded calculus computer labs using Maple software
Computer Lab Assistant and Calculus Lab Assistant (Aug 2004 - May 2005)
• Assisted students with calculus labs using Maple and proctored computer labs
Sitel Corp., Augusta Office , Augusta, GA
Customer Support Person (May 2000- Sept 2000)
• Answered billing and sales questions concerning DirecPC
• Assisted customers with software setup and hardware setups to include email clients (Outlook Express) and web browsers (Netscape and Internet Explorer)
• Directed customers in troubleshooting DirecPC related connectivity problems and installation difficulties