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Customer Service Manager

Location:
oak park mi, MI, 48237
Posted:
August 22, 2012

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Resume:

Chestley Forbes

***** ********

Oak Park, MI ****7

313-***-****

248-***-****

o09wky@r.postjobfree.com

OBJECTIVE:

To be an asset to your company and better my experience within the company

HIGHLIGHTS OF QUALIFICATIONS:

• Strong written and verbal communication, interpersonal and customer-service skills: Strong

communication and interpersonal skills with the ability to act as a resource for, provide customer

service in a courteous manner to and work effectively with diverse groups of people at various levels.

• Ability to work accurately, with interruptions, to meet deadlines: Ability to work in a flexible way that

allows for changes in assignments and priorities depending upon identified needs of the unit

• Good organizational, time management, customer service and problem-solving skills and the ability

to work accurately and meet deadlines with frequent interruptions: Organizational skills sufficient to

prioritize work and complete assignments accurately, either independently or as part of a team.

• Ability to work well independently as well as part of a team: Ability to work in a flexible way that allows

for changes in assignments and priorities depending upon identified needs of the unit.

• Ability to exercise flexibility, initiative, good judgment and discretion: Ability to exercise good judgment

and discretion in handling confidential materials and matters. Flexibility to work effectively in a changing

environment. Ability to adapt to changes in work environment and work assignments.

EMPLOYMENT HISTORY:

Telemarketer, 09/2008 - 06/2009, Insight Teleservices, Inc, Southfield, MI

Apartment Manager, 03/2002 - 10/2008, Rosewood Manor, Oak Park, MI

Housekeeping, 08/2004 - 01/2005, Marriott Hotel, Southfield, MI

Stock, 09/2002 - 05/2004, Franks Nursery, Oak Park, MI

EDUCATION:

G.E.D - General Studies

Franklin Adult Education, MI

. - Liberal Arts

Oakland Community College, MI

CERTIFICATES AND LICENSES:

CCW, State of Michigan, MI

HONORS AND



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