Housekeeper Manager
Resume:
Kenya N. Graham
Detroit, MI **235
*************@*****.***
OBJECTIVE
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Seeking a management position that requires a high level of professionalism where i can utilize and develop my communication skills, strong leadership capabilities and detailed orientation, Hands on management
SKILLS AND ABILITIES
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Ability to operate and run the housekeeping department. Knowledge of and experience with corporate procedure. Good organizational skills. Experiencing and handling confidential paperwork. Ability to take accurate responsibility and problem solving. Good customer relation background.
EMPLOYMENT HISTORY
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Executive Housekeeper, 02/2008 - 4/2009
Hoilday Inn, Southfield, MI
Maintaining and promoting hospitality at all times. While overseeing the housekeeping department on a day to day basis. Assist management with performance evaluations. Lead room Deep Cleaning maintenance Program. Daily paperwork including maintenance request, daily logs, room inspection. Help implement incentive and recognition programs for staff. Weekly and Monthly inventory.
Executive Housekeeping, 10/2004 - 2/2008
Towneplace Suites by Marriott, Dearborn, MI
Exceed company and brand standards in cleanliness. Apply hands on management style to lead continually train technical and team skill. Use leadership skills to foster team unity within department. Follow cost savings measures when occupancy levels require. Achieve a score of over 90% on all Marriott Quality Assurance Inspection.
Housekeeping Manager, 5/2000 - 10/2004
Candlewood Suites, Farmington Hills, MI
Maintain adequate supply levels based on occupancy level. Approve vendors for material procurement. Responsible for material procurement. Responsible for upholding OSHA standard and staff OSHA training. Hire,train and discipline employees within department. Participate in management on Duty program. Evaluate staff based on room inspection.
Floor Supervisor, 4/1997 - 5/2000
Extended Stay America, Farmington Hills, MI
In charge of ordering supplies, training new hires. clean vacant dirty rooms and return them back to guest ready rooms. Sanitize bathroom. Change out dirty sheets and towels. Vacuum, mop and high and low dust.
EDUCATION
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Diploma - Basic
Cooley High, MI
CERTIFICATES / LICENSES
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Children and Adult Licensing Orchards Children services, MI
Basic Life Support Adult,Child,Infant Health and Safety Foundation, MI
Early Learning Communities United Way, MI
HONORS AND ACTIVITIES
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United way for southwestern Michigan This High Scope Family childcare Curriculum Training supports the following CDA content area:1-10 Orchards Children Services Work with children 0-5 years of age take in and foster until court order child return back parent
NOTES / OTHER INFORMATIO
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My personal interest is to teach, train and motivate employee to do the best job that is expected of them and to be successful,To provide the highest level of cleanness
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