Human Resources Customer Service
Resume:
Britni J. Knowles
******.*.*******@*****.*** . 1-242-***-****
Summary
- Adaptable, friendly, and possess strong work ethic.
- Excellent customer service skills, ability to prioritize and multi-task efficiently, very
responsible and reliable in all duties including handling of confidential materials.
- Well experienced in medical terminology, Microsoft Word, Microsoft Excel, and Microsoft Powerpoint.
Work Experience
Doctor’s Hospital Nassau, Bahamas June 2008 – Present
Summer Intern/Human Resources Assistant
● Assisted Human Resources staff.
● Maintained reception area and assisted hospital employees and customers.
● Handled phone system, filing, typing and various administrative tasks for the Human Resources department.
● Tasked with updating current employee files from hard copy to electronic copy with their new software, Laserfische.
● Assisted with evaluations of the hospital employees.
Doctor’s Hospital Nassau, Bahamas July 2009
Dietician’s Assistant for Practicum
● Assisted the Registered Dietician with her daily in-patient and out-patient rounds.
● Created informative bulletin boards for various departments throughout the hospital.
● Supplied patients with recommended reading material regarding the reason of their visit.
● Interacted and assisted personally with patients with guidance on a healthier lifestyle.
Yodephy Dance and Modeling Academy Nassau, Bahamas April 2005 – June 2007
Assistant Dance Instructor
● Assisted choreographer in teaching dance classes ranging from ages 3 to15.
● Handled the reception desk by answering the phone, writing receipts, assisting visitors, etc.
Education
Taylor University Upland, IN 2007 – 2011
Bachelor of Arts in Biology Allied Health, GPA 3.25
Taylor University Dean’s List Spring 2009, Fall 2010
Kingsway Academy Nassau, Bahamas 2005 – 2007
Recipient of the Christian Character Award 2007
Recipient of the Distinguished Student Award 2007
Volunteer Experience
Taylor University International Student Society Vice-President 2009 - 2010
Taylor University Nursing Home 2011
Earthwatch Club President 2006-2007
South Miami Children’s Hospital Fun Day August 2008, 2010
Certifications
CPR and First Aid Certified June 18, 2011
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