Charlotte, Michigan ***** • *******.******@*****.***
OBJECTIVE: To acquire an Administrative Assistant Position
**/**** – 06/2008 SECRETARY ~ Career Quest, East Lansing, MI
Duties: Using MS Word to compose correspondences, reports and development of applications and forms, scheduling meetings and conferences, taking minutes at meetings, proofreading/editing documents, and general office duties.
06/2007 – 02/2008 PATIENT SERVICES COORDINATOR ~ IT Works, Inc., Southfield, MI
Duties: Used MS Word to compose correspondences and reports, coordinated integrated disciplines of therapies for patient care, reported directly to owner of company, used Outlook, Word, Excel and Access on a daily basis.
04/2005 – 11/2006 MEDICAL ASSISTANT ~ Dr. Susan Courtnage, Eaton Rapids, MI
Duties: Used MS Word for preparation of progress notes, used scheduling program to electronically schedule patients for follow up visits, collected copayments, obtained prior authorizations from insurance companies, multi-line telephone, and general office duties.
08/2003 – 10/2004 CNA ~ Worth Home Care, Lansing, MI
Duties: Provided in-home care to patients, documentation of daily progress.
DONOR ROOM TECHNICIAN ~ Lee Memorial Hospital, Ft. Myers, FL
Duties: Used “Hema-Care” database for patient demographics and histories, used multi-line telephone, provided exceptional donor care both prior to and following donations, and called patients to remind them it was time to donate again. 05/2002 – 02/2003
BIOMEDICAL TECHNICIAN ~ Nabi Biopharmaceuticals, Ft. Myers, FL
Duties: Used database for patient demographics and health records. 10/2001 – 05/2002
EDUCATION & TRAINING
PC Specialist ~ Career Quest Learning Center East Lansing, Michigan
Business Administration ~ American Intercontinental University Online
Massage Therapy Certified ~ Blue Heron Academy of Healing Arts Lansing, MI
Technical Writing & Nursing Prerequisite classes ~ LCC, Lansing, MI
Nursing Assistant class ~ Eaton County Medical Care Facility Charlotte, MI
Proficient in MS Office Suite, Outlook, Lotus, Adobe & Page Maker
Word processing for reports, correspondence and development of applications and forms
Typing speed of 50 words per minute
Arranging meetings and conferences with Outlook
Answering multi-line telephone
Preparing, launching and collecting data with Zoomerang
Taking minutes at meetings
General office duties