Customer Service Professional

Profile • Ability to work comfortably under pressure and maintain a high energy level in an industry that emphasizes speed, flexibility, organizational skills, decisiveness, and effective interpersonal communications.

• Team player; always willing to share knowledge to attain corporate goals.

• Exceptionally strong multitasking abilities.

• Served catered affairs for 500+ guests.

• Results-oriented professional with excellent communication and interpersonal skills. Performs challenging tasks with precision and attention to detail.

Qualifications

Summary • Outstanding communication skills… Comfortable interacting with all organizational and cultural levels.

• Highly organized… Expert in multi-tasking and prioritizing.

• Flexible and Adaptable… Assimilate quickly in transitions, switching roles as needed to maintain productivity. Embrace new concepts and methods.

• Detailed-Oriented and Conscientious… Keen eye for errors and inconsistencies, striving for flawless output.

Professional Experience • Starbucks Coffee, Atlanta, Georgia 2007 – Present

International Coffee House

Partner/Barista

Catering to immediate needs of guests. Providing five star customer service in intense situations and diverse environments.

• ESPN zone, Atlanta, Georgia 2005 – 2007

Casual Dining Restaurant with Five Star Dining experience.

Server

Provided catering services for special events and parties for up to 500+ guests.

• Longhorn Steakhouse, East Point, Georgia 2003 – 2005

Casual Dining Restaurant

Server/Hostess

Hands-on experience in all phases of restaurant guest relations and food-service operations

Education American Intercontinental University

B.S. Information Technology, June 2004

G.P.A. 3.45

* References and additional information will gladly be provided upon request. *

Contact this candidate