Manager Customer Service
Resume:
Leanne Barrington
Box *** Blaine Lake, Sk.
*******.**-*@*******.***
Education
SIAST Kelsey Campus Saskatoon
Intermediate Care Paramedic - Jan. 06 - July 06
* Patient Assessments, Medical and Trauma Treatments, Patient Care Decisions, Pharmacology, Anatomy and Physiology, Intervenous Therapy, Intermediate Trauma Life Support, Pathophysiology, Airway and Respiratory Management, Cardiac Care, Pediatrics: Stages and Development, Treatments and Assessments, Pharmacology, Intervenous Therapy.
SIAST Kelsey Campus Saskatoon
Emergency Medical Technician - Nov. 00 - Oct. 01
*Patient Assessment, Basic Trauma Life Support, Patient care, Medical and Trauma Treatment, Respiratory and Cardiac Care, Pediatrics: Stages and Development, Treatments and Assessments, Professional Driving, Lifting and Moving.
SIAST Kelsey Campus Saskatoon
Rehabilitation Worker Certificate Program - Sept. 98 - April 99
*Working with and caring for people with disabilities, Pediatrics: Infants, Children and Youths, Behavior Modification, Client Assessment, Documentation, Interpersonal Communication, Client Care, Psychology, Sociology, Practical work.
Work Experience
Hoeppner Insurance Services
Office Administration - June 2011 - present
*duties included: reception: greeting customers/clients (whether on the phone or in person), preforming SGI/insurance needs, inquiries or payment deliveries. Meeting with customers and acting as a liason between insurance companies, broker or adjuster, and customer. Filing,faxing/scanning and mailing (all hard and electronic copies), ordering supplies, Word Processing, correspondence/documents/reports, handling payment, deposits, all other general office duties.
Blaine Lake Composite School
Educational Assistant - Sept. 2010 - Jan. 2011
*duties included: supporting children and teachers in an educational setting, assisting children with learning, physical, or cognitive disabilities by providing a supportive environment in many different situations, working as a learning facilitator in a classroom or a one on one setting, continually educating myself with the many different demands of each child's learning abilities while problem-solving and working towards each child's personal and ever-changing goals.
Blaine Lake Library
Children's Program Co-ordinator - July and August 2010
*duties included: set up and maintenance of Children's Summer Program (activities, supplies, snacks, budgets, staff, inventory etc.)funding (through acquired recognized grant programs and community engagement), programming, volunteer recruitment and retainment. Taking an active role while educating and supporting children of ages 4-11, through activities such as reading and writing, arts and crafts, sport and leisure, social and community awareness. Cleaning and maintaining the children's floor of Blaine Lake Library, documentation throughout and final summary of Children's Summer Program for Wapiti Regional Library, Community Innitiatives Fund and other active program funding.
MD Ambulance Saskatoon -
Intermediate Care Paramedic - Aug. 06 - Dec. 07
*duties included: patient assessment and care at an ICP level, patient care decisions, medical and trauma treatments, IV therapy, drug administrations, life support and life saving treatments, patient care reports, base and ground duties, lifting, moving and transportation of patients, vehicle maintenance, public education, community support.
MD Ambulance Saskatoon -
Emergency Medical Technician - Feb. 02 - Aug. 06
*duties included: patient assessment and care at an EMT level, medical and trauma treatments, patient care reports, lifting, moving and transportation of patients, base and ground duties, vehicle maintenance, public education, community support.
Cheshire Homes, Saskatoon - Jan. 99 - Aug. 99
*duties included: client care, addressing the different challenges of each resident's disability, cooking, cleaning, laundry, catheterization of certain residents etc.
Video Time, Saskatoon - Sept. 98 - Feb. 02
Manager - 2 years
*duties included: staffing- hiring and training, weekly and monthly inventory ordering and maintenance, computer program maintenance, all cash deposits, store upkeep, opening/closing, community programming, cash handling, ordering/coordinating and computer programming for other satellite stores, staff scheduling, and all clerical duties.
Clerk
*duties included: cash handling, customer service, computer programming, maintenance of store cleanliness, weekly inventory change.
Jax Night Club, Saskatoon - Jan. 98 - Sept. 98
Bartender
*duties included: bartending, cash handling, nightly cleaning, drink/food service, nightly deposits and closing of cash til, reporting to owner and manager.
Triples Club, Grande Prairie Inn - Dec. 95 - Dec. 97
Manager - 1 year
*duties included: staffing- hiring/training/scheduling, coordinating all staff (bartenders, waitresses, servers, porters, doormen and DJ), inventory control, bank deposits (2 bars and VLTs on premises), all cash handling and control (floats and deposits for all bartenders, waitresses, servers and VLT), reporting to Hotel Manager and General Manager, closing/opening, Point of Sale system, bartending, food service, general ensurance of guest enjoyment.
Bartender
*duties included: bartending, cash handling, daily/nightly cleaning, food service, daily preparation on specials, reporting to Bar Manager.
Racer's Lounge, Marquis Downs Saskatoon - Sept. 93 - Dec. 95
Manager - 1 year
*duties included: staff hiring/training/scheduling, all cash deposits (waitresses and bartenders), closing/opening duties, entertainment recruitment, bartending, food/drink service,cash handling,
Waitress
*duties included: drink/ food service, cash handling, nightly/daily cleaning.
Training and Certification
*Working With Individuals on the Autism Spectrum - 2010
*Intermediate level photography - 2009
*First Aid, CPR,AED (Automated External Defibrilator), ITLS (Intermediate Trauma Life Support), NAPD (National Association Professional Driver).
*Introduction to photography - 2008
*Intermediate Photography - 2009
*Reflexology Certification - 2008
*Conflict Resolution, Communication and Documentation - continually while employed at MD Ambulance
Volunteer Work
Canadian Red Cross Saskatoon - 1998-2002
Numerous functions throughout Saskatoon while employed with M.D Ambulance - 2002-2007. Some of these include: annual activities for EMS week, The Children's Festival, RAM (Rapid Access Medics) Team, Saskatoon Police and Saskatoon Fire Department functions, PBR Rodeo Association, Operation Christmas Child (annually), Holy Cross High School, Aden Bowman Collegiate, etc.
Saskatoon Council on Aging - 2008, 2009
I have also done many volunteer activities with the Blaine Lake Community Association, Blaine Lake Library (ChairPerson of the Board) and Blaine Lake division of Communities in Bloom.
Interests and Hobbies
Yoga, swimming, running, health and wellness, nutrition, reading, photography, painting, home renovations, music, movies.
References
Scott Farquharson
Principal
Blaine Lake School
Gerry Schreimer
Chief Operating Officer
MD Ambulance Saskatoon
Jan Hiebert
Director of Corporate Services
MD Ambulance Saskatoon
Elaine Leposa
Admitting Clerk
Royal University Hospital
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