Customer Service Sales
Resume:
Lizandra Davila
***********@*****.***
813-***-**** home
813-***-**** cell
Professional Summary:
Being the very outgoing and deemed always smiling person that I am, I’ve been working within the customer service field for over 15 years. Simple put I believe in a smile goes a long way to establish my own reputation and that of the company I represent. My goal as a professional is to establish myself with great company who will not only recognize but embrace the many assets I have acquired.
SKILLS/tools:
Bilingual: speak, read and write English and Spanish
Call Center experience, excel in team orientated or independent environments
Exceptional problem solver with great work ethics
Intermediate general computer knowledge; Windows XP – 7, Microsoft Office, Data Entry
Professional Experience
March 2011 to April 2011
Spartan Staffing Agency, Tampa FL
Receptionist / Pre-Screnner Hiring recruiter
Answer incoming phone call
Make outgoing phone calls to potential employees and begin the pre-screening process
Scheduvle interviews with Staffing Specialist, set up interviewers with testing on computer and fill out paper work
March 2009 to January 2011
Westshore Pizza #17, Tampa, FL
Cashier / Night Shift Manager
Provide exceptional customer service to customer placing orders.
Managing the opening and closing of the store, scheduling, and nightly counts of daily earnings.
Additional responsibilities include answering calls, complements and suggestions.
One Touch Direct, Tampa, FL
January 2007 - October 2008
Customer Service Represent / Receptionist / Hiring Recruiter
Handling inbound calls for American Greetings E-Cards Company.
Setting up new accounts, Sales of insurance for AIG members by phone sales.
Receptionist handling incoming calls for company.
Managed web base applicants for interviews, as well as pre-screen all potential employees for various positions available
Ernie Haire Ford, Tampa, FL
August 2006 to August 2007
Sale Floors Representative
Negotiated and promoted sales for new and pre-owned vehicles.
Assisted all type of buyer with their automotive purchasing needs.
Seven months of Top Sales Representative.
Pizza Express INC, Philadelphia, PA
April 1993 to September 2002
Manager
Receiving orders from customers, managing crew to guarantee company and customer satisfaction
Place weekly supply orders through company’s wholesaler.
Manage the payroll and scheduling of all employees at my store.
EDUCATION:
Edison Ferreira High School Diploma Philadelphia, PA -1994
Florida Metropolitan University Business Marketing Management Tampa, FL 2003
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