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Customer Service Medical

Goose Creek, SC, 29445
August 11, 2012

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Nicole N. Pucel

*** ********* **. ***** *****, SC 29445


Work Experience

Laurel Baye Healthcare Mt. Pleasant, SC

Staff Accountant 02/2006-07/2010

• Proficient in Navision, Quickbooks & Microsoft Office Suite

• Accurately audited Accounts Payable, uncovering double billing, resulting in 3.2 million in savings to the company.

• Consistently and accurately input Accounts Payable invoices for eight Nursing Home Facilities.

• Designed and developed filing system for efficient year end reporting.

• Completed financial reporting resulting in passing state and federal audits.

• Trained thirty facility employees on Accounts Payable procedures.

• Proactively assisted teammates as needed.

• Designed and developed purchasing system which increased ordering efficiency and saved company 1.5 million dollars.

• Worked directly with owners of the company.

• Provided excellent Customer Service.

Savannah Grace Nursing Home Mt Pleasant, SC

Receptionist 09/2004-12/2005

• Proactively assisted teammates as needed.

• Developed all new forms and revised Nursing Policies & Procedures Manual.

• Consistently, accurately input Accounts Payable invoices to Management Company.

• Completed facility month end resulting in passing state and federal audits.

• Auditing and documenting information in medical records.

• Assisted with payroll.

• Assisted in activities & developed great relationships with residents.

• Provided excellent Customer Service.

DynCorp Technical Services Goose Creek, SC

Production Control Clerk & Tamms Clerk 02/2000-05/2002

• Prepared and audited status reports.

• Accountable for all military vehicle packets & log books.

• Auditing and reporting time sheets in MAILS.

• Updating vehicle Status in MAILS as it changed.

• Supervised and trained five Tamms Clerks.

• Awarded Production Control Clerk of three different shops.

• Excellent training in FEDLOG, MAILS, & Microsoft Office Suite.

• Provided excellent Customer Service.

United States Navy Goose Creek. SC

Petty Officer (E-4) 05/1994-12/1998

• Successfully completed all training required for rating.

• Supervised and trained twenty five sailors.

• Informed hundred of sailors of their rights under medical boards.

• Excellent training in medical records

• Coped all medical records for sailors with medical boards.

• Awarded numerous military awards.

• Achieved "Petty Officer of the Month" three times.

Community Activities

Daniel Island School 08/2010-Current

Volunteer Media Center/Class room

2365 Daniel Island Dr Charleston, SC

• Proactively assisted facility.

• Assist school staff in media dissemination and disbursement.

Medical University of South Carolina 02/2003-09/2004

Volunteer Supply Clerk

Children's Hospital, Ashley Ave Charleston, SC

• Ordered and tracked medical supplies from vendors.

• Updated medical supplies and vendors into the Children's Hospital database systems.

• Maintained the central supply database on medical supplies, vendors and prices.

• Quality controlled invoices for completeness.


US Navy Successfully completed training "A" School, LCAC, A/C&R Qualifications, Medical Board Training, & Fireman Watches

Midwest City High School (OK) High School Diploma

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