SERYU PATEL
Houston, TX 77030
(H) 713- 666-8525
SUMMARY
A dedicated Business/Office Manager with over 15 years experience in diverse industries. Expertise in team building, marketing and managing all aspects of administration including budgeting, planning and prioritizing tasks. Recognized for utilizing strong and effective communication, interpersonal and multitasking skills to successfully resolve issues. Results-oriented leader with demonstrated ability to interview, staff, coach and manage a team of employees to successful completion of desired objectives. A vibrant professional known for being highly energetic, very motivated, dependable, detail oriented, with great work ethics. Key competencies include:
* Project Management
* Staffing / Employee Selection
* Market Research
* Coaching / Mentoring
* Follow-Through Skills
* Results Optimization
* Organizational Skills
* Team Building
* Business Analysis
* Decision Making
* Problem Solving
PROFESSIONAL EXPERIENCE
BAYLOR COLLEGE OF MEDICINE, HOUSTON, TX (2008 – 2008)
Center Administrator - Diabetes and Endocrinology Research Center (DERC)
* Provided administrative & management support to start and establish the new Diabetes Center at Baylor.
* Managed finances for $5 million dollars, tracked/monitored expenses to ensure that budgets were kept within NIH Guidelines.
* Handled Pilot & Feasibility Project for 2008.
* Developed the DERC web site with the help of Public Affairs’ Office.
* Provided administrative, management, and financial support to six Core Labs and implemented charge back policy.
* Responsible for coordinating National Diabetes Center Directors’ meeting to be hosted at Baylor in Nov. ’08.
* Successfully completed two projects.
RICE UNIVERSITY, HOUSTON, TX 1992 – 2008
Department Administrator – Chemical & Biomolecular Engineering Dept. (CHBE) (1994 – 2008)
* Managed recruiting process to attract best national and international candidates with an orientation visit to research facilities and increased their interest in joining the department.
* Screened, interviewed and followed up with potential candidates and ensured compliance with legal visas and company’s regulations, which resulted in best candidate selection and minimization of liability.
* Assisted with grant proposals preparation for compliance with submittal guidelines that significantly increased possibility of receiving grants from government entities and private organizations.
* Coordinated of updating marketing and promotional materials and academic information on departmental website which increased department’s exposure to potential research recruits.
* Ensured that budgets and cost sharing commitments were kept in compliance with federal, state, local, and university regulations. Made budget projections and directed strategic planning.
* Managed and reconciled grants and departmental accounts exceeding $3.5 million. Prepared year-end financial reports.
* Managed and manipulated data on multiple databases for analysis and maintained updated records.
* Actively participated in all aspects of budget process for both revenues and expenses.
* Oversaw and ensured smooth and efficient operation of the department by supervising, training and motivating staff. Maintaining human resource duties as well as payroll.
* Communicated effectively across all levels of organization and handled highly confidential matters with discretion.
* Surpassed current challenges with excellent analytical skills and adapted to changing needs of Rice by keeping up with continuous professional development and growth. (Successfully finished 65 Professional Development Trainings, 8 International Law related Trainings and several Computer Software Trainings).
* Earned two promotions within first four years with the Rice University
* Successfully completed 9 projects every year.
Executive Assistant – Department of Chemistry (Dr. Smalley – Nobel Laureate) 1992 – 1994
* Provided executive/administrative/management support in the Smalley Group to exceed research expectations. Responsible for financial management/planning of research programs exceeding $1.5 million.
* Monitored expenses to ensure the budgets were kept, did budget projection and expense allocation.
* Fulfilled the needs of making extensive travel arrangements and maintaining extremely tight schedule with numerous appointments and worldwide commitments.
* Interacted frequently with committees & board members, alumni, and dignitaries visiting the campus.
Seryu Patel Page: 2-713-***-****
Administrative Aide – Center for Research on Parallel Computation and Information Technology Inst. (CRPC/CITI) 1992
* Provided administrative support within CITI/CRPC by preparing & distributing reports, proposals, and correspondence.
* Scheduled upcoming events/conferences, coordinated workshops and made travel arrangements; including preparation of program and logistical arrangements. Established rapport with internal/external vendors, and federal as well as state representatives.
* Assisted in preparing/designing brochures, newsletters, conference programs, flyers, posters, & calendar of events.
* Monitored expenses to ensure the budgets were kept and made effective/efficient decisions on behalf of the Associate Director of External Relations.
ADDITIONAL EXPERIENCE
AMERICAN CHEMICAL SOCIETY – WASHINGTON, DC 1985 – 1991
Research Associate – Market Research & Business Analysis Dept. (M&BA Dept.) (1988 – 1991)
* Responsible for project management, planning, scheduling, cost tracking, production and distribution of market study results by compiling text for reports, prepared visual/slides for presentations.
* Designed/developed graphics for promotional and survey materials, and coordinated/monitored activities including graphics, typesetting, printing and major mailings with external/internal vendors.
* Conducted research and telephone interviews, organized focus groups and coded questionnaires for data entry program, collected data, ran frequencies and produced camera-ready tables on SPSS.
* Supervised, coached, counseled, motivated and trained support staff.
* Earned two promotions in seven years with the American Chemical Society
* Successfully completed 45 projects.
Marketing Information Assistant - (M&BA Dept) (1986 - 1988) & Program Assistant (1985-1986)
* Monitored all mail survey activities, tracked project costs and responded to budgetary queries
* Provided administrative & technical support and trained support staff.
* Handled production of survey materials major mailings. Responsible for generating and distribution of study results, handouts and visuals.
H. J. WILSON CO., INC. – BATON ROUGE, LA 1982 – 1985
Q&RA Analyst – Quality and Reliability Assurance Department (Q&RA Dept.) (1984 – 1985)
* Reviewed/verified the quality and reliability of reports generated for A/P, A/R, General Ledger, Buyers, Inventory Merchandise, Sales, and Stockholders were per user specifications. Responsible for matching/batching purchase orders, price tickets, price change orders and shipped to the 80 departmental stores.
* Acted as liaison between programmers and users as well as supervised data entry staff.
Personnel Coordinator – Compensation, Benefits and Manpower Planning Dept. (1982 – 1984)
Responsible for employment verification, processing unemployment claims; employee health, retirement and profit sharing benefits; short/long term disability; employee recruitment and retention plan, performance evaluations and service awards and prepared quarterly turnover report.
* Designed and developed all Human Resource’s forms, Company Policy & Procedures Manual, Employee Handbook, and successfully finished Job Design & Control Project for 2000 Employees.
* Screened applicants for the recruiters and assisted showroom managers with benefits related queries.
* Earned one promotion in three years with H. J. Wilson Co., Inc.
* Successfully finished 19 projects.
EDUCATION: B.A. English Literature, Saurashtra University, India
TECHNICAL TRAINING: Microsoft Word, Excel, PowerPoint, File Maker Pro, Dreamweaver, QuarkXpress, Banner, SAP, Eudora, Outlook Express; Adobe: Acrobat, Photoshop, Illustrator, & InDesign, Adlus Persuasion, Internet browsers: Explorer, Firefox, Safari, & Netscape
ACVHIEVEMENTS:
* Served on “Nanotechnology Committee” and “Presidential Search Committee” – Rice University.
* Received two marketing recognition awards for “Special Achievements” – American Chemical Society.
* Completed a successful job rotation in Graphics and Arts/Production Department - American Chemical Society
* Recognized for an “Employee of the Year Award” H. J. Wilson Co. Inc.
* Received “15 Year’s Outstanding Service Award” - Rice University.
* Served on Dean’s Committee for the “Professional Development of Staff” in School of Engineering with budget of $60K.