HR/Technical Recruiter
Resume:
Deidre Penn
Farmington Hills, MI 48334
************@*****.***
http://www.linkedin.com/pub/deidre-penn/17/b3/258
Expertise
HR/Technical Recruiter; highly motivated and results oriented professional with 11 plus years of full-cycle recruiting. I am an Expert in identifying the best individuals for every job, in various industries, i.e. Technology/engineering, Light Industrial, healthcare, security, retail and transportation. Experience in supporting the entire employee lifecycle from pre-hire to exit interview I also believe the candidate and the client are first.
Experience and Skills
Utilize a variety of sourcing techniques, i.e. User Groups, Professional Associations, Advances Internet searches, and Referrals. Experienced with VMS such as Fieldglass and Beeline, Applicant Tracking: PeopleSoft 8.0, ADP, Taleo, ICIMS and Bullhorn HRMS systems. Proficient with the Internet, MS Word, PowerPoint, Excel, Outlook & Job board postings; conduct background checks and drug screening. Conducted behavioral based interviews and strong administrative support with working knowledge of employment laws and FMLA/leaves of absences, benefits and payroll administration.
Education and Certifications
Associates Degree; Oakland Community College – Royal Oak, MI
Associates Degree; in Communications, Specs Howard -Southfield, MI,
Employment and Skills
Technical Staffing Recruiter
Synergy Computer Solutions, Bingham Farms, MI May 2011-September 2011
Full-cycle and fast paced recruitment responsible for all of partially assigned for the following – recruiting, interviewing, selection, and orientation of all IT consultants for contract, contract-to-hire and full-time positions. Source resumes for multiple job orders nationwide all level technical and engineering positions, of IT (Technical) and Engineering fields such as; Developers/Architects/Analyst/Team Leads, IT Business Analyst/Project Managers, Product Designers and automotive/,manufacturing Engineers. Built strong, working relationships with the Account Managers and candidates. Experienced in resume mining, formatting, networking, cold calling, job postings and Boolean searches. Negotiation and offer making abilities and follow-up skills negotiations regarding wages, understanding profit margins, recruiting. Conduct phone and face to face interviews. Highly knowledgeable of HR policy, procedure, federal and state laws regarding employment practices. Sourcing and recruiting candidates based on job requirements, offering making and on-boarding paperwork.
Technical Staffing Recruiter
GalaxE. Solutions/Systems, Detroit, MI August 2010-May 2011
Full-cycle recruitment, responsible for all of partially assigned for the following – recruiting, interviewing, selection, and orientation of all IT consultants for contract, contract-to-hire and full-time positions, source resumes for all level resumes for multiple job orders nationwide all level technical and engineering positions and types of technical and functional, , including conducting nationwide. Make at least 50 new prospecting calls per day basis to potential candidates. Daily recruitment of various job orders, such as; Quality Assurance, IT Project/Program Mangers, Business Analysis, Architects, software engineers, Developers, Database Administrators, AS400 Programmers, Directors and Tech Leads and SAP ERP Solutions Manager. With required skill-sets; java/j2EE, SOA, Web, SDLC, offshore/onshore, etc. Updated/tracked applicant in a tracking system using iCIMS HRMS.
Coordinate with the hiring manager, sales, and delivery teams; recruiting using job boards and utilizing social and professional networking including user groups, LinkedIn, and others.
Contract I.T. Recruiter (assignment completed)
Inteligente Solutions-Livonia, MI March 2010-April 2010
Fast-paced, high volume creating and filling orders to recruit for light industrial positions for a manufacturing plant that assembles cart seats for the big 3 auto. Trained new hires on safety working for the plant environment: Prepared and sent on board paper work, test administrating, background/drug screening, and sourcing. Job offers and terminations.
Contract Recruiter (assignment completed)
Vista Maria/Ajilon Staffing- Southfield, MI January 2010-February 2010
Recruitment of Social, Direct Care and Youth care workers; administrative HR support, test administrating and safety training.
Customer Service Representative (assignment completed)
Waste Management Disposal System-Wixom, MI June 2009-September 2009
Assisted customers in a fast-paced/high volume call center regarding their waste removal service; performing accounts receivables/payments, billing assistance, problem solving, and relationship building, while providing courteous and professional service.
Corporate HR Recruiter-MI/OH/IL (laid-off)
New Horizons Computer Learning Center, Livonia, MI July 2008-January 2009
Full-cycle Fasted paced full-cycle recruitment for all levels from Technical Instructors to General Manager, sales and administrative for I.T. training school. Daily responsibilities are; job postings, phone screens, interviews, offer making, Facilitated New Hire Orientation, background/drug screening, attending career fairs, payroll and benefits administration and benefits enrollment all administrative task along reporting writing, handling employee /payroll issues and applicant tracking.
Contract HR Recruiter (contract ended due to budget)
Adecco Staffing/Avis-Budget Car Rental- Romulus, MI May 2007-October 2007
Full-cycle recruitment for Avis and Budget locations both skilled (union) unskilled resources, including commercially licensed drivers, customer service and sales. Attend job fairs, post jobs internet and print ads. Process background checks, payroll and benefits enrollment. Facilitate New Hire Orientation and test administrating and maintained applicant tracking system.
HR Associate (laid-off)
Henry Ford Health System, Detroit, MI November 2006-January 2007
Recruited for all levels of Allied Health positions, screened resumes, and conducted phone interviews. Pre-New Hire facilitator informing of benefits, pre-hire paperwork, and any administrative support needed.
Contract Recruiter (assignment completed)
Entech Personnel/St. Joseph Hospital - Pontiac, MI September 2006-October 2006
Screened a high volume of resumes for all levels of Allied Health positions.
Contract Benefits Assistant (assignment completed)
Personally Yours Staffing/ADP-Novi, MI February 2006-April 2006
Administrative support for benefit enrollment, data entry for new/ updated employee benefits, auditing, problem solving, creating benefit packages, requiring, strong analytical and being detailed oriented.
Contract Recruiter (assignment completed)
Personnel Unlimited - Warren, MI December 2005 – February 2006
Recruitment for high volume light industrial positions. Conducted decision offers, drug screens and background checks. Facilitated Pre-employment test administrating and applicant tracking Administrative support including answering a high-volume switchboard and reception desk.
Contract HR Specialist (90 day only contract)
Securitas Securities , Pontiac, MI June 2005-September 2005
Full cycle recruiting for Security Officers for retail, banking and manufacturing. Facilitated New Hire Orientation and pre-employment testing. Handled employee issues/investigations, managed leaves of absences, and any administrative tasks. Process background checks/drug screens, payroll/benefits administration.
Contract Human Resources Representative (assignment completed)
Oakwood Skilled Nursing Center - Dearborn, MI November 2004- February 2005
Full cycle recruiting for entry-level allied Health positions and health care specific requirements in a fast-paced environment. Facilitated New Hire Orientation, including employee badges handled employee issues and training. Worked closely with Benefits, compensation payroll. Processed and tracked all leaves of absences, using Peoplesoft, working knowledgeable of HIPAA, COBRA & FMLA laws.
Corporate HR Coordinator MI/OH/IN/KY (position eliminated)
Verizon Wireless, Southfield, MI February 2000 – May 2003
In an acting role as a Generalist, I did full cycle recruitment of diversified candidates for exempt and non-exempt employees for positions in, retail sales, Marketing, Finance, Network Administrators, Engineering and I.T. helpdesk support, along with two call centers (collections and customer service) for corporate with working and gaining knowledge of I.T. staff. Duties include, but not limited to; collaborating with hiring manager has to identify staffing needs. Benefits/payroll administration coordinated and attended career fairs. Processed background checks, references, drug screening and making offers, and negotiations, behavioral based interviewing external & internal candidates, Administrative duties such as created offer/decline letters, Boolean searches and job postings and applicant tracking. Facilitated New Hire Orientation and handled employee issues and investigations. I was also a member of the safety committee, where it was my position to handle or assist with building issues.
Accounts Receivable Representative (promoted)
Verizon Wireless - Southfield, MI January 1998-February 2000
Inbound/Outbound collections on accounts from 30 to 150 days past due in a fast-paced call-center. Receive payments, made payment arrangements, providing friendly customer service while selling/upselling wireless services.
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