Production Manager / Business Analyst

Luis E. Rojas

**** ****** **** ******, *********, Fla., 33578 • 813-***-**** • *******@*****.***

MANAGEMENT PROFESSIONAL

Production Management / Process Improvement / Project Management / Trainer

A dedicated Organizational Manager with 20+ years of management experience and a proven track record of process improvements in a fast-paced production environment. Adept at analysis, business re-engineering, instituting training and quality programs; while attending to the details necessary to efficiently complete projects. Valued by Management and colleagues for integrity, professionalism, and technical knowledge; quick learner in both independent and team-driven environments. Possess strong problem-solving skills with a focus on goal achievement while following standard procedures.

CORE COMPETENCIES

Production Management

Quality Control

Project Management

Trainer/Developer

Process Improvement

Bilingual (English/Spanish)

Takes Initiative Frequently

Trained Leader

Self-motivated

PROFESSIONAL EXPERIENCE

MarkMaster Inc. Tampa, Florida 2010-July 2012

Production Manager / Special Projects Manager

Managed the day to day operations and special projects of 3 distinct, fast-paced departments overseeing 2 shifts with a total of 54 personnel

Day to Day Operations

Produced short/long term production scheduling and forecasting to include day to day and special long term projects.

Implemented Quality improvement program including spot audits, root-cause analysis, and implementation of remedial action which reduced errors from 12.5% to 2%.

Audited existing processes, identified critical gaps and designed new corrective procedures.

Wrote Standard Operating Procedures, trained staff, and monitored effectiveness.

Spearheaded a production realignment based on procedural matrix, internal and external errors, and cost management.

Process Improvement

Encouraged employees and management input by implementing regular process improvement events; instilled a sense of ownership in the organization and reduced project time by over 40%.

Improved operations through aggressive maintenance procedures which resulted in a 60% decrease in equipment downtime.

Created oversight procedures, such as creating a Quality Assurance Tech position, to ensure material application followed strict manufacturer standards.

Inventory Management

Implemented an inventory management system designed to minimize overstock of materials by including a project re-measurement cycle while maintaining batch samples necessary to perform warranty work, thereby saving the company 27% in wasted materials.

Maintained a physical inventory log, as well as a Visual Manufacturing Inventory, to earlier identify inconsistencies and maintain the necessary stock required for warranty work.

Ordered all necessary materials and coordinated deliveries to coincide with project and production needs.

A.P.I., Inc. Greensboro, NC / Charleston, SC 2002-2010

Operations Manager / Business Systems Analyst

Managed the implementation of Process Improvement engineered programs at various client locations.

Day to Day Operations

Led fact-finding teams to provide statistics for cross-functional team of Process Engineers and Managers.

Implemented Quality improvement program including spot audits, root-cause analysis, and implementation of remedial action with the goal of reducing errors to Six Sigma requirements.

Audited existing processes, identified critical gaps and designed new corrective procedures.

Wrote Standard Operating Procedures, trained staff, and monitored effectiveness.

Spearheaded a production realignment based on procedural matrix, internal and external errors, and cost management.

EDUCATION AND TRAINING

B.A. Human Resource Development – Hawai'i Pacific University – Honolulu, HI; 3.82 GPA

Reserve Officer's Training Course – University of Hawai'i – Honolulu, HI

Professional Leadership Development Course – Fort Benning, GA., Distinguished Honor Graduate

Basic Non-Commissioned Officer Course – Fort Lewis, WA., Distinguished Honor Graduate

High School Diploma – Asheboro High School – Asheboro, NC

COMPUTER SKILLS / ADDITIONAL SKILLS

Visual Manufacturing - Inventory and Time Management Software

Visual Quality

ADP E-time and Paychex - Payroll Processing Software

Microsoft Project and Gantt Project - Project Management software

Open Workbench - Project Management Software

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access, FrontPage)

5S- Inventory Organizational Control

Technical Writing

Forklift Certified (Counterbalance)

Specialty Coatings Applications Certification

Adobe Creative Suite and Corel Graphics experience

Typing speed – 70+ wpm

PROFESSIONAL EXPERIENCE

Production Manager / Special Projects Manager • MarkMaster Inc. • June 2010 to Present

Operations Manager / Business Systems Analyst • API, Inc. • 2002 to 2010

Field Supervisor • PermaCoat of Charleston. • 1999 to 2002

MILITARY EXPERIENCE

Infantry, Non-Commissioned Officer • U.S. Army • Honorable Discharge • 1989 to 1999

“Good leadership consists of showing average people how to do the work of superior people.” - John D. Rockefeller

Contact this candidate