Customer Service High School

Valencia Archie

**** *. ********* **********@*******.*** Home: 773-***-****

Chicago, IL 60622 Cell: 773-***-****

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Education

Orr High School: Diploma, 2004

Kennedy King Community College:

C.N.A Certification, 2005

Professional Experience:

Warren Barr Pavilion, Chicago, IL 05/2007- Present

Secretary

Scheduled appointments for patients while establishing their transportation to facilities

Maintained daily office work including: faxing, filing, answering and directing phone calls

Sustain and replenish unit supplies and inventory

Prepare chart labels

Distribute labs to appropriate nurse

Warren Barr Pavilion, Chicago, IL 11/2006- 05/2007

C.N.A

Personal care-giver and observant to patients

Supported assistant licensed nurse

Implement individual plans of care for patients

Documented specific care provided to patients

Elmwood Care, Chicago, IL 01/2006-11/2007

C.N.A

Cared for geriatric and adult parents

Performed daily vital signs and charting for patients

Prepared rooms for new patients

Welcomed and received new residents

Handled required admission and transfer documentation

Repositioned residents and patients every two hours with lift sheets

Dominick’s, Chicago, IL 07/2002- 11/2004

Cashier/Bagger

Customer greeter

Trained new employees on company policy

Advised customers on purchases and merchandise

Handled cash drawer with accuracy

Maintained thorough knowledge of store merchandise to provide optimum customer service

Skills: Proficient in Microsoft Word, Medical Keyboarding, verbal and written communication

Reference Upon Inquiry

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