Tracy Hazen's Resume

*** *. ****** **. ***** Hazen C: 815-***-****

Winnebago, IL 61088 E: *****.*****@*****.***

EXPERIENCE:

Human Relations/Aquatics Assistant/Sales; Rockford Park District; Cherry Valley, IL May 2001-present

o Gained extensive inside/outside sales experience and provided support to the sales team, ensuring all sales and service objectives were met

o Active participant in increasing company sales 10% from previous year

o Responsible for customer service in sales and guest relations; duties included answering customer queries, problem solving and providing detailed information on new policies and procedures

o Organized employee incentive program and maintained beneficial contacts with local companies for business trade purposes

o Scheduled and conducted interviews and was responsible for hiring seasonal employees

Kishwaukee Community College; Adjunct Faculty; Malta, IL January-May 2008

o Instructed 40 students on the basics of public speaking and fundamentals of communication

o Facilitated student learning in self-perception, interpersonal communication and communicating across cultures

o Critically and constructively edited and evaluated assignments and speeches

o Created and implemented activities to encourage student participation and further understanding of course material

o Demonstrated cumulative understanding of critical communication pedagogy

SPiN (Student Panther Information Network); Content Manager; Charleston, IL August 2006-December 2007

o Responsible for overall web management from development of content to execution and maintenance

o Managed staff of 7 undergraduate students and organized weekly staff meetings to ensure objectives were being met

o Pitched story ideas for staff to research

o Handled the task of proofreading, copyediting and made suggestions to improve writing styles

o Developed new layout and graphics for website while working with graphics team

o Responsible for discussion forums set up by student body

o Organized and held profitable fundraisers and events to obtain higher status for website

Internship Cumulus Broadcasting; Rockford, IL May-August 2002

o Produced Sunday morning Top 40 Countdown Radio Show

o Executed promotional events including live events/remotes held by radio stations affiliated with company

o Maintained beneficial relationships with clients/companies

EXTENDED TRAINING:

Work Study/Public Relations Assistant- ISU Summer Institute Speech Camp; Normal, IL August 2003-July 2004

o Coordinated and planned events and ensured that tasks were carried through to completion

o Organized travel arrangements and accommodations for students and faculty members

o Produced internal and external publications for students, faculty, and community

o Served as contact; pitched stories to media, wrote press releases, developed materials including fact sheets and press kits

Member of Illinois State University Forensics Team Fall 2002- Spring 2004

The ISU forensics team is a nationally recognized speech team traveling across the nation competing in public speaking, oral interpretation, and limited preparation events.

o Researched, wrote, and performed persuasive, informative, and rhetorical criticism speeches

o Researched and performed literature for oral interpretation speech events

AWARDS:

Participated in undergraduate research symposium 2002-2003

National Forensics Association public speaking awards 2002-2004

Eastern Illinois University Graduate Assistant Scholarship 2006-2007

EDUCATION:

Eastern Illinois University-Charleston, IL Illinois State University-Normal, IL Negocia-Paris, France

M.A.-Communication Studies B.S.-Public Relations ISU Study Abroad Program

Graduation: May 2008 Minor: Mass Communication/Political Science Global Communication/

Graduation: December 2005 Global Marketing

References and portfolio available upon request

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