Sr. Business Analyst

MATHEW R O'BRIEN

***** **** ***** ****** • Aurora, Colorado 80016 • H 303-***-**** • C 720-***-**** •******@***.***

Sr. Business Analyst

SUMMARY

Business Analyst management professional with a 15 year track record of significantly enhancing company

operations. Develop and perform business/technical requirement analysis aligned with strategic plans developed with key stakeholders. Supervise initiation and implementation of business intelligence, data warehouse, accounting, and hardware projects within B2B and retail environments. Initiate partnerships with business and IT staff to deliver critical decision-making information.

Key Strengths & Expertise

• Corporate strategic and tactical planning

• Managing/leading remote teams, project implementations and personnel training

• Revenue-driven information management

• Project management to reduce risk

• Focus on cost-effective problem solving

• Continuous process improvement

• Effective change agent and communicator

• Cross-functional team leadership

• Delivery of automated, accessible customer solutions

• Project methodologies experience include Agile, RUP, Agile Scrum, JAD

• UML and Data modeling

• Relational databases and OLAP database

• Hands-on experience with SQL, SQL 2005, Cognos, RequisitePro, Microsoft Project, Access, SSRS, SSAS, Data Warehouse, Visio and Excel

PROFESSIONAL EXPERIENCE

Volcano Consulting, LLC Denver, Colorado Oct 2008- Present

Sr. Business Analyst

• Retained for Business and Business Intelligence Analysis projects

• Responsible for discovering, exposing and documenting current state processes including cross functional relationships and enabling technologies, identify improvements for efficiency, evolve multi-functional processes to optimize and integrate end-to-end aspects of enterprise capabilities, develop future state processes, and recommend automation and enabling technologies tying to long range plans and architectures

• Oversee requirements elicitation using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and workflow analysis

Professional Datasolutions, Inc (PDI), Denver, Colorado Jan 2006 – Oct 2008

Senior Business Consultant

• Headed implementation and training projects for enterprise-wide software and services

• Managed end-to-end, BPM customer-facing processes

• Participated in Joint Application Development (JAD) sessions to collect business requirements while developing new information systems for a companies

• Served as business liaison interfacing with all departments within client organizations providing technical and expert business knowledge in the design, development, implementation, maintenance and support of software systems

• Conducted customer and stakeholder interviews to elicit system analysis and documentation of system processes

• Acted as business analyst/expert researching and analyzing data, creating reports and presentations; preparing recommendations based on data summaries, trend analysis, ROI etc

• Managed the initiation, planning, monitoring/controlling and closing phases of EDI, Business Analysis, Business Intelligence, Data Warehouse, Accounting and hardware implementation projects

• Facilitated the gathering and documentation of business requirements for software enhancements related to new product releases, bug fixes and general improvements to existing software

• Developed and presented training sessions for customer personnel on various software platforms

• Worked with customer teams to complete functional and business acceptance testing of enhancements prior to release in to a production environment

• Managed business requirements documentation to include operational overview, milestones/status and measurements of success Additionally managed enhancements to project timelines as necessary

Volcano Consulting, LLC Denver, Colorado Feb 2002- Jan 2006

Senior Business Analyst/Automation Technologies

• Assessed business models for clients and prepared GAP analysis

• Utilized Business Process Management (BPM) approach to integrate a "change capability" to organizations - both human and technological

• Conducted customer and stakeholder interviews to elicit system analysis and documentation of system processes

• Gathered business requirements documentation to include operational overview, milestones/status and measurements of success using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and workflow analysis

• Organized, gathered, classified, analyzed and disseminated business intelligence data used in strategic and operational decision-making

• Designed and presented business plans outlining retail automation strategy, migration planning and implementation plans to senior level management

• Served as liaison between senior level management and key department personnel

• Managed projects for implementation of diverse technology initiatives including accounting, business intelligence software packages, hardware implementations and system upgrades

• Led cross-functional implementation of new strategies utilizing strong project management and communication skills

• Integrated new technologies into existing business models and communicated future benefits of these technologies to senior management, including return on investment information (ROI)

• Supported and trained staff on technical and business applications for retail petroleum companies

Convenience Plus Partners, LLC – Denver, Colorado Aug 1995-Feb 2002

Director of Retail Automations

• Structured department designed specifically to develop, implement and maintain retail automation technology supervising a staff of 15 spanning different departments

• Conducted analysis of probable impact of recommendations and solutions on other IT families and client groups.

• Provided project management and analytical support/leadership to achieve business objectives

• Served as liaison between IT and Senior Management on various automation issues

• Conferred with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements such as forms of data input, how data is to be summarized, and formats for reports.

• Developed training manual and conducted training for system users that provided comprehensive introduction to automated system as well as troubleshooting scenarios

• Wrote policy and procedure manual for department

EDUCATION

BS, Journalism University of Wyoming

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