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Customer Service Manager

Location:
Phoenix, Arizona, 85051, United States
Salary:
20,000.00
Posted:
March 10, 2011

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Michele Duff

**** ***** **** *****

Phoenix, AZ *5051

602-***-****

nqud88@r.postjobfree.com

Objective

To obtain a position as a receptionist or office assistant that will allow me to utilize my computer knowledge and skills in customer service.

Skills

§ Managerial experience: oversaw 15 store employees

§ Appointment managing, scheduling, and depositing

§ Customer service

§ Adept at problem-solving and taking initiative

§ Adaptable: quickly learned construction and worked in field

Experience

§ Home Maker Phoenix , AZ

7/2000 – Present

Spirit Halloween Phoenix , AZ

Manager, 9/2009-11/2009

§ Oversaw 15-20 store employees, ensuring that staff maintained productivity and that work schedule was completed two weeks in advance

§ Managed deposits and gathered inventory of merchandise at the beginning and end of season

Pro-Properties Phoenix , AZ

Apartment Manager, 6/1998-7/2000

§ Oversaw four employees, including those in maintenance, cleaning, carpet cleaning, and lawn maintenance

§ Ensured apartment was turned and had to schedule things in order

§ Collected rent, passed out notices, and documented complaints

Education

La James Cosmetology, 1992

§ Computer Workshop



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