TIFFANY HOWL
Bethany, OK *3008
*******.****@*****.***
SUMMARY
A dependable, hard working and customer-centric Professional with over fifteen years experience in sales, technical service and laboratory services within the pathology healthcare industry. I am a confident problem solver with strong interpersonal skills and the ability to work independently or in team environments to accomplish all tasks and goals.
PROFESSIONAL EXPERIENCE
Orchard Software, Indianapolis, IN
Laboratory Information Systems and Outreach Software Company
Application Specialist (2009-Current)
* Presented laboratory information system demos to Pathologist, Lab Manager, CEO and COO’s.
* Preparing and conducting sales presentations, tradeshow presentations and conducting meetings.
* Directing, producing corporate image publicity to target audiences.
* Developing and managing marketing and advertising plans
DAKO, Oklahoma City, OK 2001-2009
A global leader in tissue-based cancer diagnostic reagents, instruments and software.
Pathology Account Manager (2005-2009)
• Managed a $3M territory servicing 80 accounts in Oklahoma, North Texas and Western Louisiana.
• Exceeded all sales performance goals achieving 33% territory growth.
• Named to “President’s Sales Club” 2007 & 2008 for outstanding performance in exceeding sales goals.
• Identified, coordinated, networked and supported Pathologists, Administrators, Managers, Technicians and Purchasing Agents at hospital, reference centers and research clinical laboratories in the selection and use of products and services.
• Implemented new sales plans and marketing strategies to support company growth.
Technical Service Representative (2001-2005)
• Provided technical direction, training, maintenance and operational support for instrumentation and products for 160 accounts in the Midwest and Southeast United States.
• Conducted customer educational workshops for Histotechnologists in immunohistochemistry.
• Experienced in FDA product kits, rules and procedures used in breast cancer treatments.
UROCOR, Oklahoma City, OK 1996-2001
A leader in products and services for detection, diagnosis and treatment of urologic disorders.
Supervisor, Immunohistochemistry & Cytoprep Lab
• Supervised and trained nine Technicians and Lab Assistants in cell stain and cytoprep.
• Wrote operating procedures covering all laboratory, instrument and slide preparation processes.
• Troubleshot all staining, reagent or instrument issues within lab.
INTEGRIS BAPTIST HOSPITAL, Oklahoma City, OK 1991-1996
Histotechnician
• Processed, embedded and cut specimens and performed routine and special stains.
EDUCATION / TRAINING
Studied, General Education and Histology, Rose State College, Oklahoma City, OK
Studied, General Education, University of Central Oklahoma, Edmond, OK
Bachelor of Science, Technical Management, DeVry University, Online, 2010
Certified Histology Technician, American Society of Clinical Pathologists (ASCP)
PROFESSIONAL ASSOCIATIONS
Member, National & Oklahoma Societies for Histotechnology