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Customer Service Manager

New York, NY, 11365
August 07, 2012

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Audrey Livingston

**-** * ***** **. #*B

Fresh Meadows, N. Y. 11365


Objective: To obtain a position in an animal clinic where I can utilize my experience and knowledge.


2003 – Present Fresh Meadows/ Liberty Animal Clinic – Fresh Meadows, N. Y.

Receptionist/ Vet. Assistant

• Opens and closes clinic

• Perfect attendance and on call for shift coverage

• Data entry

• Various administrative responsibilities including but not limited to scheduling appointments, scanning, faxing, and emailing

• Makes estimates

• Customer service

• Writes and types all correspondence

• Monitors inventory bi-weekly and orders supplies

• Informs clients of test results

• Working relationship with Antech Diagnostics and Abbey Glenn Crematory

• Administers pharmaceuticals and IV fluids

• Assists in surgery

• Daily use of Vet Test 8008, Idexx Lasercyte, and Snap Reader machines

• Makes spay/ neuter packs and sterilizes instruments using autoclave

• Restrains, weighs, and takes temperature of animals

2000 – 2003 Boulevard Animal Clinic – Forest Hills, N. Y.


• Supervised a staff of five

• Scheduled staff

• Monitored inventory bi-weekly and ordered supplies

• Restrained animals

• Assisted in surgery

• Administered pharmaceuticals

• Sent out labs

1997 – 2000 Howard Beach Animal Clinic – Howard Beach, N. Y.


• Answered phones

• Scheduled appointments

• Third party billing

• Sent out labs

• Typed and filed documents

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