Manager Software

George Youmans, Jr.

*** ******** ******

Bloomfield, New Jersey 07003 ******@*****.*** Home: 973-***-****

Cell: 862-***-****

Technical Summary

Personal Computer (IBM Compatible) components including Processors (386 through Pentium 5), hard drives, memories, components which support videos, networking and multimedia capability as well as peripheral devices such as CD-ROM drives, printers, SCSI devices. Microsoft DOS 6.22, Windows 2000 , Windows XP, and Windows 7, Novel Netware 4.11, Microsoft Office 2010: Word, Excel, Access, Power point, And Outlook. Basic Python Programming, Basic HTML, LAN Technologies, Balsamiq(wireframe)Software.

Education and Training

American Intercontinental University

Masters in Technology: Information Assurance and Security

Georgia Institute of Technology

Bachelor of Science: Operations Management

PC TECH New York, NY CCNA, CompTIA A+ Certification Training

PMP Candidate 3Q12 Completed

Currently enrolled- Expected Graduation Nov 2012

2000-2004

Professional Experience

02/2012- Present Dell Computers E. Rutherford N.J. / New York, NY.

Computer Technician (Contract)

• Responsible for the installation, maintenance, repairs of personal computers, network hardware and software in New York public schools.

• Responsible for installation of departmental software/hardware, patching OS on workstations and servers.

• Maintained dialogue with New York public schools and vendor technical support staff as needed.

• Evaluated new technology (software/hardware), educated users on use of new systems/software/hardware as needed.

• Collaborated with Applications Team to implement, deploy, maintain and support all applications.

01/2011- Present American Intercontinental University Bloomfield, New Jersey

Masters Information Technology: Information Assurance and Security (Student)

02/2010-01/2011 E-Computer Technology Inc. Brooklyn, New York

Computer Technician (Contract)

• Solved software and hardware problems.

• Data Back-up and Recovery – Restored data, OS, files, images, documents, drivers.

• Installation and configuration of operating systems and applications (Windows 2000/XP,NT Workstation, server, MS Office 2007

• Hardware Installation and Upgrades – Motherboards, Processors, RAM, Graphics cards, Sound cards, Modems.

2005–2009 WITEX Kennesaw, Georgia

Technical Manager

• Responsible for website maintenance and updates.

• Utilized internal ERP system to manage inefficiency and developed management reports pushed up to executive management.

• Managed IT tech and graphic design staff.

• Hired, supervised and evaluated employees and contractors. Charged with developing dealer and distributor partnership programs

• Received extensive training in Augustdorf, Germany on every aspect of Witex's business with a heavy concentration on logistics, technical. Coordinated importing activities. European Logistics managers.

2002–2005 Fannie Mae Corporation Atlanta, Georgia

Business IT Analyst

• Accessed SQL servers to retrieve product specifications and uploaded data to server as needed for Multifamily Housing Projects.

• Responsible for technical duties for Atlanta Partnership Office such as: computer upgrades, backing up data, computer migration, and installs.

• Studied and reviewed business processes in assigned business unit; examined documentation and flow of work through systems.

2000–2001 CNN International Atlanta, Georgia

Operational Media Management Analyst

1998–2002 EDMAC (funded by NASA) Atlanta, Georgia

Research Assistant

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