Human Resources Professional

JUDITH GARGIULO

*** ***** ****** *

Cranford, NJ 07016

Residence: 908-***-****

Mobile: 908-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS

Human Resources Professional with ten-year track record of hands-on experience in HR operations in both union and non-union environments. Specializing in start-up Human Resource departments or companies going through significant change or re-organization. Expertise in:

• Recruitment

• Benefits Program Design and Administration

• Personnel Policy/Employee Handbook Development

• Performance Management

• Compensation/Salary Surveys

• Employee Relations/Conflict Resolution

• OD/Training and Development

• Labor Relations/Union Avoidance

• Payroll/HRIS

• Multi-Site Management

WORK HISTORY

Virginia, New York

Consultant 8/07 – Present

KNOVEL CORP, New York 6/05 – 2/07 (Re-org, family illness)

Director of Human Resources – Created customer service driven Human Resources Department for this interactive, online software organization. Reported to CEO.

• Advised “C” level executives on workforce issues, delivering HR services to domestic and global workforces, establishing strong, creative, total rewards packages for employees, and driving company-wide communications.

• Managed the delivery and administration of The Predictive Index Survey, a managerial assessment tool that provides insight into the natural workplace behaviors of prospective and existing employees – resulting in improved hiring decisions, team performance, overall communication, and workforce productivity.

• Designed and implemented company-wide employee incentive programs to increase productivity and customer satisfaction.

• Rewrote HR Policy & Procedure Guidelines, including revising outdated policies and adding new policies to ensure compliance and improve moral. Initiated multi-site, universal policies and procedures – to create consistency and meet legal requirements.

• Coached management staff regarding HR policies and procedures, disciplinary actions, conducted grievances, and all employee relations issues. Delivered company-wide sexual harassment training.

• Created and administered new performance appraisal, job evaluation, merit increase, while providing advice to management on compensation issues. Supervised the participation in and conduct of salary surveys to ensure corporate compensation objectives were achieved.

DYNAMIC STAFFING, New York, NY 8/01- 5/05 (Company closed)

VP, Executive Recruiter - Full start-to-end management of the recruiting process including sourcing, screening, candidate interviewing and assessment, negotiating offer packages, etc.

BROKERTEC GLOBAL, LLC, Jersey City, NJ 11/00-05/01 (Family Illness)

Director Human Resources & Administration – Created Human Resources Department for this “startup” all electronic inter- dealer broker organization for fixed income securities and derivatives, including benefits, payroll, recruiting, visa/immigration and facilities administration. Reported to CEO & CFO.

PARK B. SMITH, Dayton, NJ 3/99-8/00 (Position eliminated)

Director of Human Resources - Designed and implemented a “first ever” proactive human resource function for this $55MM, 85 employee multi-cultural workforce, 175,000 square foot distribution center. PBS is a leader in the design, manufacturing and distribution of home textiles. Accountable for improving morale and maintaining facility union free, and the development, implementation and administration of HR, including, policies and procedures, staffing/retention, performance management, compensation and benefits, HRIS, training/employee development, and employee relations. Reported to the CEO.

• Reduced exposure to litigation by proactively managing employee relations’ issues.

• Provided guidance to managers on conflict resolutions, interpretation of policies, and composing performance improvement plans.

• Developed and facilitated in-house training programs related to performance reviews, sexual harassment, interviewing techniques and legal elements of employment, and effective communication skills.

• Created proactive management practices to improve communication, productivity, safety, and morale of workforce.

• Participated in salary surveys and adjusted pay levels to achieve market competitiveness and internal equity.

• Analyzed, prepared and monitored department’s budget.

• Created a multi-lingual communication program addressing safety, benefits, performance reviews, discipline, government compliance, and training issues.

• Created and managed employee service awards’ program including, family picnic day and employee Holiday Party.

• Designed Employee Handbook and Human Resource forms.

CAPITAL COMPANY OF AMERICAS, New York, NY 2/98-2/99 (Co. moved to California)

Regional HR Manager - Developed and managed a strategically proactive Human Resources team for this 400 employee, start-up financial services company. Managed all HR generalist functions for line managers in New York, San Francisco, Chicago, Atlanta & Miami in the areas of recruiting, benefits, training, compensation, employee relations, policies and procedures, and performance management. Reported to CEO.

• Managed the recruiting process including advertising (newspaper & Internet), internal job posting, phone screening, interviewing, reference checking, candidate selection and preparation of offer packages. Recruited consultants and direct placement for the following start-up departments:

 Accounting; i.e., Accountants, Bookkeepers, Analysts, etc.

 Human Resources; i.e., Receptionist, Secretary, Jr. Recruiter, etc.

 Information Technology; i.e., Systems Administrators, Help desk and Desktop Support, Internet Developers, etc.

• Managed administrative staff of 25.

• Managed spin-off (from Nomura Securities) and relocation of new company to San Francisco.

FREDERICK GOLDMAN, INC, New York, NY 10/96-12/97 (Recruited to Capital Co.)

Manager of Human Resources - Provided generalist support to this $200MM, 500 employee, multi-cultural workforce (300 union, 200 non-union), specialty jewelry company which designs, manufactures, distributes, merchandises, and markets its products. Reported to the CFO.

• Developed and managed staffing process to insure compliance and alignment to business goals.

• Provided employee/management coaching and counseling.

• Conducted survey to assess employee’s perspective on issues relating to, communication, morale, training, and succession planning.

• Identified development needs and action plans to address leadership/employee development.

• Provided input to administer equitable compensation, including establishing a salary grade structure.

• Introduced ABRA as the company’s HRIS to track employee and applicant flow data.

• Developed and conducted orientation program and exit interviews.

• Provided the highest level of internal and external customer service.

CINEMA & SOUND DESIGNS, Brick, NJ 1/96-10/96 (Contract ended)

HR Consultant (Freelance)

BANQUE PARIBAS, New York, NY 5/93-12/95 (Dept. downsized)

Manager, Human Resources & Administration - Provided strategic HR management for this European headquartered global financial institution, which employed 20,000 people in the businesses of Merchant Banking, Commercial Lending, Capital Markets, Advisory Services, and Asset Management. Reported to the EVP.

• Managed recruiting bank-wide, exempt/non-exempt.

• Worked with division managers to develop a manpower planning process and staffing.

• Established mutually beneficial relationships with search firms to reduce cost; increase candidate quality and decrease fill time.

• Managed year-end review process, including salary and bonus recommendation.

• Provided counseling to employees and line managers regarding conflict issues.

• Interfaced with in-house Counsel with progressive discipline and grievances.

• Developed and facilitated training programs for managers to effectively handle performance problems.

• Managed expatriate, immigration and relocation process.

• Standardized offer and severance letters to minimize legal risk.

• Lead an employee focus group to develop an Employee Handbook.

• Prepared department’s budget.

• Supervised administrative support staff of 125.

• Selected and maintained electronic security, time and attendance system.

• Coordinated, renegotiated and contracted firm’s Christmas party for over 2,000 people.

SPANISH BROADCASTING SYSTEM, New York, NY 5/92-4/93 (Temp. position)

Office/HR Administrator

Provided HR support for the #1 Spanish radio station in NYC. Partnered with senior management to define structure and function of the HR role. Reported to the President.

COMPUTER & LANGUAGE SKILLS

MS Office (Word, Excel, PowerPoint, Access, Outlook), ABRA, Lotus Notes. Bilingual (Spanish).

EDUCATION

CORNELL UNIVERSITY, New York, NY 12/94

Human Resources Management

SIMMONS COLLEGE, Boston, MA 08/07

Strategic Human Resources Leadership

PROFESSIONAL MEMBERSHIPS

• Society for Human Resources Management (SHRM)

• Human Resources Association for New York (HR/NY)

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