Medical Records
Resume:
•Diana Thompson, RHIA
281-***-**** *******@*****.***
QUALIFICATIONS
Leader, teacher, motivator, trainer, team player, experienced, dedicated, flexible, critical thinking skills,
conceptual thinking skills, adaptable to change, excellent communicator, customer oriented, and work independently.
EDUCATION / LICENSES
BS, Health Information Management, 1990, Texas Southern University, Houston, TX
RHIA, 1993, American Health Information Management Association
PROFESSIONAL EXPERIENCES
SHELTERING ARMS SENIOR SERVICES(Temporary Assignment)
Records Coordinator, 2011
Coordinate applicants applications.
Created policies and procedures for SASS applicants.
• Responsible for managing corporate wide policies on scanning applications.
• Responsible for training employees on proper scanning techniques.
• Responsible for updating and creating new file cabinets in Docuware scanning system.
• Responsible for auditing folders.
HARRIS COUNTY PUBLIC HEALTH DEPARTMENT, Houston, TX
HIM Director, HIPAA Privacy Officer and MAC Coordinator 2008 - 2011
Manage medical records department:
Oversaw all activities pertaining to open and closed records.
• Responsible for 20 FTE. Train staff, supervisors, clinicians and physicians at 6 clinics including medical staff.
• Responsible for medical records audits. Provided feedback to managers from audits.
• Oversaw personnel supervision, program budget preparation, and daily operations of the department. Oversaw the transformation of paper records to EMR through Insight Software.
• Developed and created new P/P and revised older P/P.
• Implemented training staff on ICD 10 coding concepts.
• Revised forms for paper medical records . Updated and maintained record keeping system.
• Provided monthly orientation for new employees for HIPAA presentation.
• Responsible for bill hold and revenue cycle. Implemented retention schedule.
• Solved records management problems and provided consultation to entire HCPHES departments . Responsible for storage, retrieval of records at all 6 clinics.
• Effectively communicated with other managers and team members about specific time frames.
• Delegated different task to specific employees.
• Resolved conflict within the team.
• Implemented in forwarding all Child Health and Maternity Records to HCHD. Planned and scheduled time lines and milestones to complete this important task.
• Maintained compliance tracking. Performed routine EHR implementation task such as updating of database tables, scanning of previous paper records into an EHR system, phased “roll out: of new aspects of EHR modules.
• Coordinated the purchasing of additional EHR modules, utilizing appropriately approved departmental funds.
• Facilitated follow up meetings at each clinic monthly.
• Followed standards, rules and regulations from CMS to improve healthcare.
• HIPAA Privacy Officer and MAC Coordinator. Responsible for managing the ROI area.
• Created retention policy for scanning and shredding of medical records.
• Responsible for creating goals for the department, record control schedules.
• Responsible for the records committee, part of the QA meeting, and forms committee.
FOUNDATION SURGICAL ACUTE CARE HOSPITAL, Houston, TX
HIM Manager and Privacy Officer 2007 – 2008 (75 bed)
Managed medical records department ongoing with ROI, coding, assembly and analyzing, filing loose lab and scanning records into database. Responsible for 5 FTE.
• Purchased and trained new users on new EMR system, including physicians, staff, and clinicians. responsible for overseeing all activities pertaining to active and inactive records.
• Created milestones and deliverable to manager pertaining to training employees and physicians.
• Calculated delinquency rate and statistics. Updated policy and procedures ongoing.
• Responsible for training staff of transition of paper records to EMR.
• Responsible for scanning team.
• Audited and QA medical records ongoing. Generated monthly reports. Hired employees.
• Prepared hospital records for JCAHO. Negotiated with other department managers and educated managers for JCAHO requirements.
• Provided monthly orientation for new employees. Delegated task and other responsibilities to other staff.
• Created retention policy for scanning and shredding of records.
• Assisted in developing and conducting in service education programs for staff and physician. Responsibilities included maintaining and updating logs on admission, discharges, E/R, O/P, inpatient surgeries, and patient census in the system.
• Provided monthly HIPAA orientation training to current new staff.
• Performed records and coding audits.
• Responsible for current and pending legal records pertaining to ROI.
• Worked heavily with attorney’s offices for pending files of patients.
• Audited medical records daily.
• Worked on bill hold daily.
HEALTHSOUTH ACUTE CARE REHABILITATION HOSPITAL, Houston, TX
HIM Manager and Privacy Officer 2005 – 2006 (125 bed)
Managed and coordinated all functions of the department including ROI, coding, filing, scanning, purging of paper medical records to EMR. Responsible for 7 FTE. Oversaw all activities to department for active and inactive records.
• Analyzed and assembled medical records.
• Worked with ROI for legal holds on records.
• Responsible for monitoring and maintaining current and pending ROI records.
• Assured compliance with all hospital guidelines. Communicated with other managers to comply with guidelines for hospital.
• Calculated delinquency rates and clinical pertinence rate.
• Hired, trained, educated and disciplined employees.
• Provided monthly orientation for new employees. Developed time lines and milestone for employees. Tracked milestones for presentation to CEO.
• Updated policy and procedures.
• Created retention schedule for scanned records. Responsible for scanning team.
• Created P/P on scanning and retrieval of records.
• Changed and reorganized filing system.
• Worked on bill hold daily.
• Maintained logs for physician peer review, clinical pertinence review, medical records audits, and death logs. Assisted in preparation for JCAHO accreditation.
• Supervised medical records committee, forms committee and involved in meetings daily.
TDH BIRTH DEFECTS ASSOCIATION, Houston, TX
Lead Public Health Technician, 1998 - 2005
Conducted medical records audits throughout the state of Texas pertaining to babies born with birth defects. Oversaw records for active and inactive cases.
• Ongoing at every hospital in Texas.
• Conducted in services and daily seminars at clinics pertaining to the prevention of birth defects. revised policy and procedures.
• Accountable for the flow, storage, and QA of team members.
• Maintained compliance for state audits.
• Reviewed and audited 8 technicians documentation.
• Scanned and forwarded documentation to Austin for educational purposes.
• Developed and created milestone and reports to forward to the “State of Texas”.
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