Management Engineer

RESUME

NAVNEET KHANNA

Mobile : 098********

E-mail : *****************@*****.***

Objective

To obtain a Challenging position as a Windows Administrator within dynamic organisation where extensive knowledge and practical experience can be applied.

Experienced on Windows Environment

ICFAIAN FOUNDATION Exp= 5 Years

IBS Dept Chandigarh

Senior Computer Lab Assistant

Sept 2006 to 31 August 2011

Managing Active Directory in windows 2003 server environment

User Network logon Account Management: Create and Manage and Reset password of the current students and alumni.

Equipment Maintenance: Computer Configuration, Network Connection, Projector, Audio/visual etc

Instructional support: prepare computers Lab and A/V equipment for classes and event held in the labs.

Internet monitoring, Access Control, Web filtering and Security via ISA Server 2003

Mac address filtering, Time Scheduling, Secured Login via Wireless System

Managing DHCP for Assigning IP to the users

Managing Network Printers : Add, Edit, delete and change the priority of print jobs

Installing and managing Windows Xp on client machine

Managing FTP server for Students

Client Side Configuration on Microsoft Outlook 2003 & 2007

Email Backup held of every client on weekly basis

Domain Backup on weekly basis

System imaging backup via Ghost Software

Managing daily operation of LAN & Trouble shooting

Planning and Design of Computer Labs

Access InfoTech, Chandigarh Exp = 8 months

Facility Management Engineer

20 January 2006 to 31 August 2006

Help Desk Services

Logging of user calls and giving them a trouble ticket.

Assigning Severity Level to each call.

Tracking a call to resolution.

Escalation of calls, if necessary.

Feedback to callers.

Mail Management Services

Client Configuration.

Creation/Maintenance of a new mail ID

Backup Held for Local mail Data.

Maintenance and configuration of Lotus Notes Components.

Virus Management Services

Installation, up gradation, monitoring and patch management of all Antivirus servers.

Installation of Latest antivirus signature files on Desktops.

Virus Prevention and cleaning.

Server Management Service

OS Installation, Administration and Up gradation.

Application Installation and up gradation.

Orderly System Start-up and shutdown of servers.

Creating/Modifying/deleting users and groups.

Vijay Enterprise, Ludhiana Exp = 1 year 8 months

Data Entry Operator

From Oct 2003 to June 2005

Operating Systems

Windows server 2008, 2003, Windows XP, Windows 7 & Solaris 10 Operating System

Educational Qualifications

MCSE certified 2003 track and also learned CCNA from IIHT, Chandigarh (July 2005 – Dec 2005)

Master of Computer Science (M.Sc.) from Kurukshetra University in 2003

Post Graduate Diploma in Computer Application from Cal – C Computers in 2001, Patiala

Bachelor of Commerce from Government Bikram College of Commerce in 2000, Patiala.

Senior Secondary (10+2) in Commerce from PSEB, Khalsa College in 1997, Patiala.

Secondary (10) from PSEB, Veer Haqiqat Rai Senior Secondary School in 1995, Patiala.

Other Knowledge

English, Punjabi, Hindi Computer Typing

Languages Known

English, Hindi and Punjabi

Personal Profile

Date of Birth : February 10th, 1980

Gender : Male

Address : H.No.735, Street no. 7,

Guru Nanak Nagar,

Patiala – 147003 (PB)

Phone : 017*-*******

Mobile : 098********

E-mail : *****************@*****.***

(NAVNEET KHANNA)

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