Customer Service High School
Resume:
****UniversityBld.
Room #****A,
Laredo, TX *****
Phone
(713) 409- 1437
**********@*****.***
Nikkiti Scott
Objective To be part of a team where I can utilizes my strong leadership capabilities and ambitious work ethic. Also deliver outstanding customer service, and to share creative ideas with the team. Well detail-oriented excellent verbal and communication skills.
Education August 2004-May 2008 Cypress Spring High School [ City, State ]
High school diploma
• National honor society
• Honor roll
• Sparks
• Octagon
• Student council
• Basketball
• Volleyball
August 2008 - May 2010 McLennan Community College
Associate of Art
• Played Basketball for 2 years
• National Honor Society
August 2010- Present Texas A&M International College
Bachelors in Accounting (Anticipated graduation May 2013)
• Played Basketball for 4 years
• 2 Years Team captain of Basketball Team
Work experience May 2006- August 2008 Rave Movie Theater Houston, TX
• deal directly with customers either by telephone, electronically or face to face
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle inquiries and complaints
• communicate and coordinate with internal departments
• follow up on customer interaction
• Responsible for resolving customers’ issues and providing customer satisfaction.
• Collaborates with department management team to identify short- and long-term action plans
• Participates in team huddles
Volunteered
References
Kendrick's Elementary in Waco
• Demonstrated a positive role model
• Helped the children in reading
• Played fundamental games
• Encouraged students
Coached basketball YMCA -2 teams (5-6) and (6-7) year olds in 2010
• Taught children the fundamentals of basketball
• Taught children how to play as a team
• Constructed discipline
Available upon request
Contact this candidate