customer service professional

EVA G. DOKOVA

***** ** ****** **, *********, OREGON 97007

503-***-**** | e-mail: **********@*******.***

PERSONAL STRENGTHS

People-oriented

Excellent Communication and Interpersonal Skills

Independent, Self-motivated, Committed to delivering Results

Positive Energy, Enthusiasm, Professional Appearance and Conduct

Highly Organized, Enjoy working in a Fast-Paced Environment

RECENT PROFFESSIONAL EXPERIENCE

U.S. Census Bureau Beaverton, Oregon

03/01/09 to present

Enumerator

Pacific Interpreters Portland, Oregon

2007 to present

Interpreter – interpreting on sit and on the phone

Bulgarian/English, English/Bulgarian

Telelanguage

2006 to present

Interpreter

Customer service, communicating with difficult clients Portland, Oregon

Handling problem issues

EDUCATION AND SKILLS

Master’s in International Relations and Economics Sofia, Bulgaria, 1980

Languages: English, Bulgarian, Russian, and German

Computer knowledge: Microsoft Word, Excel, and Internet

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