VICTORIA Y. BAILEY
Brandon, FL 33511
Home 813-***-**** Cell 813-***-****
Objective: To obtain a position and to utilize my healthcare experience in any other area such as, a team leader, and to advance my career.
Employment: Utopia Home Care Full-Time July-2007 to Present Ruskin, FL
Home Health Aide
Home visit to assist patient with personal care, oral care, homemaking, companion, and respite.
Dillard’s Part-Time May 2006-August 2006 Tampa, FL
Sales Associate/Women’s Fragrance
Duties include assisting customers of selecting perfumes, gift sets and sales items.
Keeping perfume display counter clean and neat for appearance, count and closed register at closing
Bayside Healthcare Medical Rehab June 2005 –August 2005 Brandon, FL
Medical Billing and Coding Externship
Performed Customer Service office procedure including all general administrative duties,
Used Intergy software for scheduling, filed and pulled medical records charts for next day appointments
Verified patient insurance, obtain medical records requests from attorneys, answered incoming calls,
Filed all lab reports, history and physical, and x-rays report in patient medical records charts
Maxim Healthcare Part-Time November 2003- January 2005 Tallahassee, FL
Home Health Aide
See patient on a home visits basis, to assist them with personal and oral care, some household chores
Take patients vital signs daily and document visit and time spent with each patient
Medicaid Provider Part-Time October 2002-Present Tallahassee, FL
Independent Contractor
Provide service for developmental disabilities clients with autisms, cerebral palsy
Log in date and time, scheduled clients appointment for lab work and doctor visits
Document service that was provided with each client and the activities that was involved
Jack and Jill Cleaning Service August 2003- October 2003 Tallahassee, FL
Supervisor/Cleaner Inspector Part-Time
Duties includes preparing employees schedules, assigning work areas, issue pay checks,
Check apartment, houses and office buildings, after it has been cleaned for perfection
Bay Medical Center Full-Time September 1999-June 2003 Panama City, FL
Customer Service Call Center Representative/Patient Account
Process claims, Ins follow-up, review medical statement (eob’s), and collect payment,
Verify customer insurance information, print out itemized statement, sort mail, and pull charts
Assist customer by walk-ins and telephone with question about their explanation of benefits
Answering multi-phone lines, copy and fax documents to other doctor’s office.
Rescare Part-Time June 2002- June 2003 Panama City, Fl.
In Home Supportive Living Lived in-home with client, assisted client in planning meals, personal care and budgeting. Fire and evacuation drill every month. Assist client out into the community to do shopping, to the movies and other activities.
Bay Medical Center Full-Time May 1998- September 1999 Panama City, FL
Medical Record Clerk/Receptionist/Discharge Clerk
Prepared and maintain medical records give weekly reports, sort transcription dictations to file in patient medical records. Pull patients charts for doctors to review and sign off on
Terminal digit alpha and numeric filing, pulled medical records for physicians to review patient discharge medical records, answered multi-phone lines, faxed, copy, and review medical records on micro-films
Advance Nursing Full-Time April 1997-March 1998 Panama City, FL
Nurse Care Tech
Care for the elderly in a nursing facility, taking patient vital signs, assist with patient personal care, oral care, feedings and activities.
Beach Bay Home Health Full-Time June 1994- July 1997 Panama City Beach, FL Home Health Aide/Private Duty
Home visits to assist patient with daily care, daily documentation on patient progress
Daily vital signs taken, assist with bath and oral care. Healthcare closed in 1998
Spectrum Home Health Care Part Time May 1994-1995 Panama City, FL
Private duty care in patient home, prepare meals, range of motion, bath and oral care given.
Healthcare is closed.
Education: Concord Career College Inc 720 class hours 2004-2005 Tampa, FL
Medical Office Administration
Medical Terminology I & II
Health Ins, Billing Basics & Medical Manager
Step-by-Step Medical Coding
CPT & ICD-9
Typing
Gulf Coast Community College 2004-2005 Panama City, FL
Introduction to computers
Basic Word
Access
Excel
Haney Vocational Technical School 1984-1984 Panama City, FL
Certified CNA/Home Health Aide