Customer Service Sales

Charity Peters

*** ***** ***** ** ********: 770-***-****

Stockbridge, GA 30281 Email: **************@*****.***

Objective:

To secure a challenging position that allows me to contribute my customer service, sales related office support, and computer skills.

Profile:

Ability to multi-task effectively, Four plus years of customer service skills, Highly Trustworthy, Performs and meets service excellence standards, Reservations systems/procedures, Exemplary face to face customer service, Prompt and efficient service with high level of accuracy

Work Experience:

Sports Authority, Morrow, GA

Sales and Cashier/ February 2011 - Present

* Greet customers as they enter the store, ensure that they feel welcome.

* Answer customers questions regarding to their purchases and what will work best for their needs.

* Run a register- ensure that the till balance out at the end of the shift.

* Up selling accessories to customers

* Ensuring store is cleaned and organized through out shift

* Operate Super Console 8 line switchboard

Garden INN Suites, Union City, GA

Front Desk Agent/ January 2010 - July 2010

* Handles guest registration, group check-ins and room assignments, and accommodating special request whenever possible.

* Greets all guests as they approach the desk or walk by the desk; handles any guest questions and problems with empowerment guidelines.

* Quickly and correctly bank out the end of each shift, balancing work

* Assist with housekeeping and breakfast set up

* Collect and post rent from weekly guest

* Operate Super Console 8 line switchboard

Maxx Fun Family Entertainment Center, Union City, GA

POS Sales Person / December 2006 - October 2009

* Operated POS cash register

* Advised customers on purchases of play packages

* Maintained thorough knowledge of store operations

* Register close out at the end of shift

Gumpys Seafood and Wings, College Park, GA

POS Sales Person / June 2006 - April 2007

* Request customers orders

* Notified kitchen personnel of shortages or special orders

* Service cold beverages

* Operated POS system and managed register closeout at then end of shift

* Maintained a clean and orderly service area

Showtime Trucking Company, Union City, GA

Office Assistant / February 2003 - May 2006

* Provide administrative support and assistance to the dispatcher

* Responsible for most clerical duties in the office

* Answer all incoming calls

* Knowledge of MS word , Excel, Power point

Education:

Empire Beauty School, Morrow, GA

Cosmetology Major

August 2, 2010 - August 17, 2011

* Most Improved, Empire Beauty School -2011

* High Attendance, Empire beauty School-2010

References Available Upon Request

Contact this candidate