Customer Service Technician

Kayla Thompson

Mobile Phone: 630-***-****

Secondary Phone: 630-***-****

E-mail: ***.********.**@*****.***

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WORK EXPERIENCE

Pharmacy Technician

December 2006 - present

Osco Pharmacy - North Aurora, IL

As a pharmacy technician, my job is to input, fill, and dispense prescriptions. I also deal with insurance problems on a regular day basis, answer phone calls, and provide customer service.

Stocker

November 2005 – December 2006

Osco - North Aurora, IL

As a stocker I was responsible for stocking shelves, making sure products were faced, answering phones calls, and customer service.

Florist

April 2005 – November 2005

Jewel/ Osco – North Aurora, IL

As a florist, my duties were to create floral arrangements for customers, take care of the plants, flowers, etc., keep my area clean and organized, answer phones, and provide customer service.

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EDUCATION

Aurora University

General Education Classes

8/2007 – May/2008

Everest College

Medical Assisting

8/2009 – 4/2010

*Interned at Dr. Bhavesh Shah’s office after completing my course at Everest College for 160 hrs at:

2435 Dean St

Unit C

Saint Charles, IL 60175

West Aurora High School | Aurora, IL

8/2003 – 6/2007

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SKILLS

Injections

Venipunctures

Vitals

Urinalysis

Typing/computer

Copy Machine

Fax Machine

Answering Phones

Operating cash registers

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LANGUAGES

English

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