Technical Writer
Resume:
Joe Vecchione
Oswego, IL *****
Phone: 630-***-****
Cell: 630-***-****
Email: **********@***.***
Objective
Work for a growing and innovative company in a position providing a challenging environment to apply my writing skills with modern authoring tools.
Career Profile
Senior technical writer experienced in developing end-user and administrative information for telecommunication hardware and software. Worked directly with development and test teams to gather source material and review documents.
• Wrote installation and administrative documentation for application software for the Next Generation Network products.
• Developed technical documentation with associated technologies (IP, Routing, Switching, Ethernet, SONET, SDH, and GigE).
• Followed Telcordia ISO-certified process for documentation development.
• Managed documentation schedules with development and project management.
• Developed content from requirement and design documents as well as interviews with software developers.
• Worked with FrameMaker 7.2 and Adobe Acrobat.
Professional Skills
Quick learner who strives to increase knowledge in computer technologies and enjoys learning new software products and development tools.
• Strong working knowledge of word processing Framemaker and Word.
• Familiar with Microsoft Office Products Word, Excel, PowerPoint.
• Creation of both hard copy and online documentation.
• Comfortable in both PC and UNIX working environments.
• Quickly grasps complex concepts with the ability to convey the information in easily understood formats.
• Well disciplined with proven ability to meet tight deadline schedules.
Joe Vecchione
Work Experience
Liquid Controls – 10/09-2/10
Technical Writer
• Update and maintain existing customer documentation to the latest software and hardware releases.
• Use equipment to create, update, and test document procedures.
• Continually use project management and interpersonal skills to meet all deadlines.
Tellabs Operations Inc. - 01/00-10/08
Sr. Technical Writer
• Using company-defined standards, developed technical documentation to support current products for customer use.
• Updated and maintained existing customer documentation to the latest software and hardware releases.
• Used equipment in a lab environment to create, update and test document procedures.
• Lead product reviews with all related departments to verify technical accuracy of documents.
• Continually used project management and interpersonal skills to meet all deadlines.
• Created HTML files of the documentation set for the customer CD.
• Updated customer website with the latest version of the documentation set.
• Mentored co-workers on job related functions.
KDM Associates - 08/98-01/00
Technical Writer
• Compiled and distributed documentation based on technical discussions.
• Revised and continually enhanced all company technical procedures and ensured each technician is equipped with the most up-to-date processes.
• Created inventory booklets containing pictures and product descriptions. The booklets were used by Shipping/Receiving to ensure speedy and accurate product identification.
Computer Skills
Microsoft Office (Word, Excel, PowerPoint), Windows XP, Windows Vista, WordPerfect, Visio Professional, Internet Explorer, Microsoft Outlook, Adobe PageMaker, Adobe Framemaker, Adobe Acrobat Reader, Adobe Acrobat, Acrobat Catalog, Adobe Illustrator, Paint Shop Pro, WebWorks Publisher, SnagIt, Adobe Photoshop, Unix Solaris 8, SAP, Documentum Workspace
Education
Bachelor of Arts/Broadcast Journalism, Columbia College Chicago, IL, 1998
References available upon request.
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