Clerk 2

Heather J. Thomas

**** ****** ***** ** #** Kentwood, Michigan 49512

Phone: 616-***-**** Email: ***************@*****.***

SUMMARY OF QUALIFICATIONS

Professional with 2 years experience with customer service. Well developed in returns, online order fulfillment, customer service, phone communications, diagram setups. Strong organization and time management skills. Minor level of medical terminology. Knowledgeable in excel, word, outlook as well as common office machinery

PROFESIONAL EXPERIENCE

Mckesson Provider Technologies, Grand Rapids, Michigan

Clerk 2 (August 2009-present)

• Dealt directly with I.T. staff at hospital on downloading imaged charts.

• Deal with Unix, Imageware, Roc easy spooler, handle incoming data flies, run scripts for creating work load for office.

Mckesson Provider Technologies, Grand Rapids, Michigan

General Tech (August 2008- August 2009)

• Locating, filing, and copying chart and explanations of benefits. Printing claims.

• Managed storage area of outdated charts and explanations of benefits

• Maintain area holding requests for charts and explanations of benefits

Best Buy, Grand Rapids, Michigan

Cashier (May 2008-August 2008)

• Manage a cash register, customer service counter.

• Responsible for stocking the check out areas, make sure bagging areas are supplied.

• Make sure the floors are vacuumed, and the counter tops cleaned.

Linens N Things, Grand Rapids, Michigan

Cashier (August 2007-May 2008)

• Managed a cash register.

• Answered phones, customer service counter, diagram setups, stock inventory, process online orders, cleaned counter tops, took care of trash, carts, and floors.

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