Shericka N. Leary

Shericka N. Leary

*** ****** ***

Pooler, GA ****2

OBJECTIVE: Seeking a challenging and rewarding position in Administration or Office Management utilizing typing, distribution, filing, and problem solving skills, that offers the opportunity for advancement based on performance of duties.

SUMMARY OF

QUALIFICATIONS: Dedicated individual with over 4 ½ years experience in U.S. Army

Personnel and Administration, along with 3 years experience in Management and Customer Service Relations. Strong sense of responsibility. Maintained a positive attitude while performing daily customer relations activities. Confident while working in stressful situations. Excellent written and oral communication skills. Possess the ability to complete and follow instructions with minimal or no supervision. Ability to supervise and motivate others to perform to the best of their ability. Strong leadership and problem solving skills.

ADMINISTRATIVE

SPECIALIST: Provided Military Housing and computer processed data for over 1,600 military personnel on a monthly basis. Edited and revised correspondence to ensure proper capitalization content accuracy, format, spelling, and correct abbreviations to ensure compliance with government regulations. Established and maintained filing and distributed reports and memorandums. Proficient in utilizing fax machine and copier. Experienced in handling incoming and outgoing message traffic for staff members. Answered inquires from staff and advised personnel on administrative and clerical matters. Answered multi-line phone systems, performed A/R and A/P, typed proposals for clients, input timesheets and ran various reports through Peachtree Accounting Software, etc. Type transmittals, proposals, meeting minutes, and maintain the office and conference room calendars. Coordinate travel arrangements amongst a variety of office duties as necessary. Greet clients, provide client assistance. Entered employee timesheets and paid time off. Experienced with most Microsoft Applications.

MANAGEMENT

QUALIFICATIONS: Resident Manager for a 144 unit apartment community. Recruited, upervised, and motivated a staff of 4 comprising of Maintenance, Leasing Personnel, and Courtesy Officer. Coordinated with independent contractors ensuring agreements are fulfilled in accordance with contract specifications. Initiated and followed-up of written standard operating procedures necessary for staff and tenant compliance. Responsible for ensuring revenue inflow meets or exceeds budgeted projections through aggressive marketing procedures, successful resident retention, and collection of rents as well as other fees, while maintaining required supporting documentation. Monitor expenditures as well as disbursement frequency on a continuing basis and maximize income and control expenditures. Assist upper level corporate management with preparation of annual budget through acquisition, processing and maintenance of financial and demographic data. Maintaining financial objectives to meet pre-determined budgetary goals. Perform weekly, monthly, and quarterly financial progress reports to submit to corporate management. Responsible for daily operations of the property, as well as billing, unit inspections, marketing, etc. Processed payroll on a weekly basis. Maintained an overall average of 93% resident retention and received Manager of the Year Award amongst others. Ability to lead by example.

CUSTOMER

SERVICE/LEASING

CONSULTANT: Greeted and directed perspective clients. Scheduled and showed ready

units to prospective clients. Worked to build and negotiated lease agreements, while increasing renewals. Conducted background check and processed leasing agreements to qualified applicants. Scheduled ascertained maintenance for readiness of vacated units and all requests. Inspected vacant apartments on a daily basis to ensure readiness. Assisted manager with disputes achieving favorable resolve. Collected rents, security deposits, and other fees. Outstanding communication skills and Customer oriented. Experienced in all aspects of Administration.

COMPUTER

OPERATIONS: Used various types of computers for maintaining and updating personnel records. Competent in various computer programs including Microsoft Word, Word Perfect, Windows ’98, Forms Flow, AMSI, Excel, Peachtree Accounting, Microsoft Word 2007, Excel 2007, Vista and familiar with Quickbooks.

EMPLOYMENT

HISTORY: Greenline Architecture (formally known as BMW Architects), Administrative Assistant--------Sept. 2005 –July 2008

Weichert Realtors, Prestige Properties, Realtor (Independent Contractor), -------Feb. 2006 – Present

Ben Farmer Realty ( Real Estate Agent, Independent Contractor)--------March 2004---Feb. 2006

The Cedars Apartments---------May 2002 through October 2004

Housing /Administrative Specialist, US Army-------September 1998 through May 2002

EDUCATION: Certified Real Estate --------September 2003 through Present

Diploma, Camden County High School, Camden, NC 1998

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