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experienced claims processor

Fairburn, GA, 30213
September 22, 2008

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Claudia Bender

*** ******** *****

Fairburn, GA 30213


Objective: Seeking a position that will allow me to utilize my extensive knowledge and experiences in the fields of banking and claims processing, and a position which allows me to make personal contributions and gain professional growth.

Summary of Experiences:

Wide ranging back ground, from being a part-time teller to working the collections and main vault to being assistant branch manager. From being an entry level claims processor to being a dedicated hospital claims processor.

Professional Experiences:

Sept.2006- SunTrust Bank Morrow, GA

Present Teller Coordinator

Duties include, monthly teller cash drawer audits, training of new tellers,

Weekly coaching sessions, computing figures with speed and accuracy,

Maintaining proper activity in client accounts, cross-selling of banking

Related products that were suitable to the clients needs.

July 2005- Brotherhood Bank and Trust Kansas City, KS

Sept. 2006 Teller Supervisor/Customer Service Representative

Duties included, maintaining a working cash drawer, monthly cash

Drawer audits for tellers, completion of month end reports, cross-tracking

Client accounts on excel, opening and closing of branch. As a Customer

Service Rep., open and close accounts for client with in banking limits,

Assist with completion of loan applications, and cross selling of other

Bank related products.

Apr. 2005- Shoup Manufacturing/People Link Staffing Kankakee, IL

May 2005 Clerical Assistant

Duties included, typing, filing, and answering phones

Running errands, completing of catalog orders, and updating

Client personal information.

Oct. 2004- Young Women’s Development Center Chicago Heights, IL

Dec. 2004 Administrative Assistant

Duties included, scheduling of appointments for CEO, of company, make

Travel arrangements, typing, filing, running errands. Interact with VP of

Organizational Development to assure that day-to-day functions ran

Pg. 2


Nov. 1998- Cigna Healthcare Bourbonnais, IL

Oct. 2004 Medical Claims Processor

Duties included, planning, organizing and processing 120 plus claims per

Day, researching hospital contracts for allowable items and things that

Were not allowed per client medical policy. Train and retrain to stay

current with HIPPA laws that governed the medical field. Interact with

hospital billing departments for clarification of bills being presented for



JBP DuSable High graduated 1977 Chicago, IL

Albany Technical College Medical Billing and Coding Albany, GA

3 classes to completion of

Certification program.


Available upon request.

Contact this candidate