Frank A. Hernandez
Georgetown, TX 78626
I am seeking a position that is both challenging and rewarding and allows me to work with others as a manager/supervisor and as a team member. I can communicate in both English and Spanish, if needed. And I thank you for your time and consideration for the position that I am applying for.
During 2006 I received my General Insurance Agents License and have tried to find the Insurance Agency that does what it says it will do for its agents, but to no avail. I have tried 3 different agencies and have been disappointed each and every time. The financial rewards have been disappointing. I can give you the names and locations if needed. I terminated the last one in February 2007
Mac Haik Dodge Chrysler Jeep Sales Consultant
Georgetown, Texas 512-***-****
Sales Consultant on all new Dodge Chrysler Jeep vehicles as well as selling pre-owned vehicles that were traded in or bought at auction. I ensured that the customer was satisfied with the purchase at the time of delivery and followed up with said customer on a number of occasions to ensure that the customer was not experiencing any problems. When the customer did return for service I ensured that I greeted him/her upon arrival and assist them in any way possible. On occasion, I had to travel out of town to pick up a vehicle for a customer at another dealership and deliver it.
Automax Ford Sales Consultant
Killeen, Texas 254-***-****
Sales Consultant on all new Ford vehicles as well as selling pre-owned vehicles that were traded in or bought at auction. I ensured that the customer was satisfied with the purchase at the time of delivery and followed up with said customer on a number of occasions to ensure that the customer was not experiencing any problems. When the customer did return for service I ensured that I greeted him/her upon arrival and assist them in any way possible. On occasion, I had to travel out of town to pick up a vehicle for a customer at another dealership and deliver it.
Continued - Page 1 of 3
Frank A. Hernandez - Continued Page 2 of 3
JMC Products Manager
Austin, Texas 512-***-****
Managed a Manufacturing Department that employed up to 48 temporary (mostly Spanish speaking personnel); depending on the type and volume of assemblies that were needed for that day/week. I trained them as needed and translated the instructions so that they could follow without problem. I never missed a deadline and no products were ever returned by the client because of bad or shoddy work. I maintained a core of especially trained assistants so as to help me in the training of new personnel or for presentation of a new product. I instilled a "can do" attitude in them and they were always very eager to report to work. I also serviced any tools that I could repair, to save money, and also improvised on occasion. I scheduled and coordinated with the sales and warehouse managers as to what, how much, and when the product was needed so as to complete and ship on time. I worked with the Engineering Department, when a new product was designed, so that I could give them some input on the assembly and packaging procedures. I had very good rapport with the other departments as well. I, on occasion, had to train personnel on the soldering techniques on PCB's when the engineers needed some help. In addition: I received training in warehousing, so that when the Warehouse Manager was unavailable, I could step up to the plate and ensure that the merchandise was received and shipped accordingly.
Page Southerland Page Manager
Austin, TX 512-***-****
Managed the Reproduction Department and the Mail Room. I ordered office supplies, and acquired them at the best possible price for the entire office of up to 150 professional personnel in this 100-year old architectural firm. I was instrumental in acquiring the high-speed copiers and digital printers that were needed at the best possible price and service contracts. The Reproduction Department had 6 personnel and I was able to downsize to one person and outsource the majority of reproduction documents at a considerable savings to the company. I coordinated reproduction requests with the engineering, civil, electrical, HVAC managers and clerical staff, for the thousands of blueline or blackline prints and other documents that were needed for its clients. In the Mail Room I ensured that I received the best possible bids for shipping from such sources as Fedex, UPS, Airborne Express, and others.
U.S. Army ROTC Senior Instructor/Operations Sergeant
Austin and San Marcos, TX
Assisted the officers in the training and instruction of up to 100 cadets and maintained their training records, issued supplies, coordinated training sites and equipment with active duty Army units to include helicopter support, ammunition, weapons acquisition, rations, and other items needed for effective training for their commissioning as officers in the U.S. Army. No easy task, I assure you. I also counseled the cadets on
Frank A. Hernandez – Continued Page 3 of 3
their academic performance and personal problems, where I assisted them in their coming to a positive conclusion.
River City Youth Foundation Board Member
Austin, TX 512-***-****
Assisted the other Board Members establish guidelines and helped in the fundraisers for this nonprofit foundation that supports inner city youth and their families in the Dove Springs area of Austin.
I am bi-lingual Spanish/English, operate most if not all office machines, and am PC literate, familiar with Word and Excel, Windows '98, 2000, XP, and am very trainable for any other projects assigned to me.
I maintain a conscientious level of professional standards and appearance. I am career oriented, self-motivated and very creative. I have excellent communication skills, both oral and written. In addition I am a fast learner, hard worker, and team player.
High School Diploma: San Fernando High, San Fernando CA. Some college courses while in the U.S. Army, multiple Certificates of Completion for career oriented training to include Drill Sergeants School (3 months), Primary (I month), Basic (3 months), and Advanced (6 months) Non-Commissioned Officers Academies.
Awards and Decorations:
Army Commendation Medal, Bronze Star Medal, Meritorious Service Medal, 21 Air Medals; one with "V" Device for Valor, and many other service medals.
Numerous Certificates of Achievement for the conclusion of professional and tactical training.