Human Resources Customer Service

Ken Brightbill

*** ******** ***

Media, PA *****

484-***-****-cell

*************@*****.***

OBJECTIVE

• Dynamic, results driven and extremely motivated HR/Recruiting and Business Professional seeking Corporate or Healthcare Recruiting/HR position with potential for growth.

EDUCATION

Kutztown University of Pennsylvania~Kutztown, PA

• Bachelors of Arts, Major: Sociology- 2001

EXPERIENCE

Liberty Healthcare Corporation-Bala Cynwyd, PA

Physician owned, health care delivery and management company. Liberty customizes services to meet challenging and unique needs in the public and private healthcare arena. In addition to recruiting top-notch health care professionals and specialists, Liberty offers advanced program and clinical management methods to deliver consistent, high quality health care.

Senior Full-Cycle Recruiter-November 2005-present

• Responsible for recruitment of top-level clinical staff for specialized treatment programs nationally in both the public and private sector. Partnering with private hospital systems, state-operated facilities, psychiatric hospitals, community-based behavioral health programs, residential treatment centers, long-term geriatric facilities, onsite employee health and wellness clinics, and forensic treatment programs. Positions included, Medical Directors, Physicians, Specialized Psychiatrist, Nurse Practitioners, RN’s, Social Workers, Physical Therapist, Occupational Therapist, Clinical Administrators, as well as being responsible for recruiting C-Level, VP & Director candidates for our corporate headquarters and clients nationwide.

• Responsible for full-cycle recruiting, generating candidates through the following methods, cold calling, online advertising, journal and newspaper advertising, direct mailings, trade shows, medical conferences, networking, headhunting, social networking.

• Negotiate Salaries and Contracts to close candidates.

• Expanded contracts with current clients through quick and effective recruiting methods.

Gap International, Inc.-Management Consulting Firm-Springfield, PA

Gap International, Inc. is a consulting, learning and diagnostics company that partners with executives and their teams to impact performance and produce sustainable breakthroughs in results.

Management Consultant- December 2001-November 2005

• Matrixed position holding responsibilities in:

Human Resources • Sales • Management Consulting/Executive Coaching.

• Human Resources Generalist (Functional Role)-

*Responsible for all aspects of recruiting: prospecting for candidates, managing relationships with Universities, Colleges and internal departments as well as creating and implementing hiring forecast and executing on plan to drive results for the business. Responsible for all logistics for setting up and managing interview schedule’s with Vice Presidents and Directors with in the business. In 4 years grew the company’s human capital from 85 Associates to 150 Associates.

*Implemented HRIS system w/ Self-Service capabilities used by all associates, Maintained and lead a team of people to keep data accurate, manage vacation and leave types through the system as well as benefit administration, streamlined all of HR’s files, brought efficiency and velocity through this technology cutting calls to HR associated with information being at the touch of a button to associates.

• Sales-

*Prospected new leads through research tools, i.e. Hoovers, Leadership Directories, Lexus Nexus, Networking events, and direct mailing initiatives.

*Reliable to generate Vice President & C-Level sales appointments and presentations.

*Enrolled Executives into Leadership and Coaching programs and courses.

*Closed business with Government Organization and Fortune 1000 companies.

• Management Consulting/Executive Coaching-

*Certified to Lead-Gap International’s -“Breakthrough Thinking Intensive”

A 3-day course/workshop that immerses clients into the methodology of “Breakthrough Thinking”, using this proprietary technology attendees would map on the methodology and models of breakthrough thinking to their business issues working through how to break current paradigms of thinking to build partnerships to fulfill on a breakthrough future the client wanted to create.

*Certified to coach and facilitate Senior Executives, in programs and courses Gap offers:

• Accountability and Ownership

• Breakthrough Communication

• Enrollment: Turning Ideas Into Reality

• Bringing Out the Best

• Risk and Innovation

• Creative Thinking and Creative Problem-Solving

• Generating Powerful Partnerships

• Breakthrough Sales Training

• Extraordinary Customer Service

*Project Management-trained in course/program and workshop production and logistics for international and domestic projects. Reliable to own and execute projects from beginning to fruition.

Human Resources Intern May 2001-August 2001

• Worked directly with the Vice President of Human Resources of Gap International, Inc., was mentored through a number of projects ranging from Corporate Compliance to Recruiting support, as well as Benefit Administration. Received 6 course credits towards graduation and obtained an A grade for the internship. Recruited for a full-time position by the Vice President of Human Resources after the internship was completed and I graduated.

South Enterprises Painting and Contracting Company-Glen Mills, PA

Painting Contractor-June 1997- Dec 2001

• Worked full-time during winter and summer breaks while attending college, and part-time on the weekends during the school year, paid for 30 percent of college tuition through this employment.

• Learned the trade from scratch and moved into a Forman position leading a team of 5 contractors. Managed work orders, budgets and timeline’s of projects, and ordered and maintained supplies. Generated new customers through referrals of exceptional projects.

ADDITIONAL SKILLS & INTERESTEST

• Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Windows 2000, XP, and Vista, Lotus Notes, Ascentis HRIS HR-Office Software, Adobe Acrobat, Doc-in-the-Box, On-Base.

• Language Skills: Conversational in Spanish.

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