Customer Service Project Manager

Location:

Trevor, WI, 53179

Salary:

17.00 per hour

Posted:

September 12, 2012

Contact this candidate

Resume:

JESSICA MARIA MONZON

***** ***** ******

Trevor, WI 53179

Cell: 708-***-****

*********@*****.***

Objective

• To secure a position as an Accounts Receivables Clerk

• Looking for the opportunity to join a rapid growing or well established organization that has the need for a well organized, self motivated, honest, talented, very knowledgeable and well experienced individual. I am prepared to use my skills and talents to be a great asset to your organization.

Experience

CIFA USA, INC April 2011 – December 2011

Temporary Assignment Yorkville, WI

Accounting Assistant

• Daily Cash Posting

• Processing and coding Invoices

• Business to Business Collection Calls

• Billing Statements

• Processing information for the check run

• Open mail, sort and distribute it to the different departments

• Answering incoming calls

• Assisting the Senior Accountant on different projects

• Filing

Volunteer

• Assisting the Kindergarten, First, Second and Third Grade Teachers when needed September 2010 – Present Salem Grade School, WI

Lake Forest Academy August 2007 to June 2010

Accounts Receivables Accountant Lake Forest, Illinois

• Person in charge of receiving and posting payments to all accounts on a daily basis and some accounts reconciliations

• Posting miscellaneous charges to individual accounts

• Utilize several Senior System modules

• Creating new vendors accounts on Senior System

• Assisting students on how to learn withdrawing money from Student bank

• Provide quality customer service and assisting fellow employees and outside customers in a multi-tasking environment

• Utilize communication and problem solving skills on a daily basis

• Assist customers and answer billing questions regarding accounts

• Creating reports for accounting purposes

• Assist on different projects as assign

• Assist Accounts Payable on cutting manual checks when needed.

Temporary Jobs Assignments

ACCO Brands September 2006 to May 2007

Accounts Receivable Lincolnshire, Illinois

• Assisting on the Accounting department on various projects.

GBS May 2007 to May 2007

Collection Specialist

• Business to Business collection calls

• Answering incoming phone calls regarding accounts discrepancies

Protective Life

St. Louis Strategic Business Unit, Chicago Office February 2002 to March 2006

Accountant Assistant II Bannockburn, Illinois

• Assisted in making changes to warranty contracts, send cancellations letters to the dealers and representives

• Filing, typing customer and dealer information into Max system database

• Receiving money for new Extended Warranty Contracts and making daily deposits, stop payments and some accounts reconciliations

• Processing and key in checks for the Sales Incentive Program (SIP).

• Assisted internal and external Customers with contract cancellations, account reconciliations and general questions about customer and dealer accounts.

Customer Service Representative February 2001 to February 2002

Allstate Insurance, Quansa Agency Inc. Waukegan, IL USA

• Assisted with answering in coming customer calls, scheduled meetings for Insurance agent

• Posted payments into customer accounts as received

• Assisted in activating new and existing insurance policies

Assistant Project Manager of the Architecture Department May 1997 to January 2001

Jiménez Castillo S. A de C.V San Salvador, El Salvador

• Person in charge of the design and project development using the program AutoCAD 2000 LT

• Supervised designated project designs, supplies and materials that would per project

• Active participation as a Supervisor in the project of the extension of the International Airport of El Salvador, preliminary design of the Residence Paredes Family, Architectural Redistribution of Projects “Casa Marina”

• Preliminary design of “Warehouse of Storages” CAROSA Group.

• Participation in Preliminary design of Highway Bypass Lane “Hermano Lejano”.

• Participation and Supervision in the design and construction of the Residence of Mrs.Carolina Ortiz

• Design and Project drawing of Construction of Suites “Las Palmas”

CAD Technician May 1995 to November 1995

Ingeniería de El Salvador, S. A de C. V San Salvador, El Salvador

Education

Bachelor Degree in Architecture March 1998

March 1998 Obtained University Albert Einstein San Salvador, El Salvador. San Salvador, El Salvador

• Credentials given by ECE (Educational Credential Evaluators, Inc.) as Bachelor of Architecture Degree.

• Seminar “Architectural Design and Environment Interaction” July 1994

• Seminar “Popular Housing and Urban Accessions” Managerial Foundation for the Educational Development

• Seminar “Design and Construction with Blocks and Cobbles of Concrete” 1994

• Seminar “Administration in Labor” Managerial Foundation for Educational Development

Skills

• 8 years experience as Accounts Receivables

• 5 years experience as Customer Service

• Extensive knowledge of Microsoft Office 2007: Word, Excel, Outlook

• 3 years of experience working with several Senior Systems Modules (Accounts Receivable, Account Payables, General Ledger, Student Bank and Summer School)

• Fluently bilingual in English-Spanish

• Very strong communications and customer service skills

• Very well organized and very well detail orientated

• 4 years of experience using AutoCAD 12 with DOS, AutoCAD 13, 14 with windows and AutoCAD 2000 LT in two dimensions

• Corel Draw 4.0

• AutoCAD 2005 Classes taken at College of Lake County winter 2004, AutoCAD 2006

PROFESSIONAL REFERENCES

Kristin Paisley

Director of Human Resources

Lake Forest Academy

Phone: 847-***-****

John Phillips