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Human Resources Manager

Douglasville, Georgia, 30135, United States
May 18, 2010

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**** ***** ******* *****

Douglasville, Georgia 30135

C (678) ***-****

H (678) ***-****

Human Resources Manager

Dynamic, human resource professional with over five years of HR experience, within a manufacturing and distribution/warehousing operations, possessing superior expertise in employee relations, performance management, customer service, and successfully driving organizational change initiatives while developing best practices that strategically align with company objectives and foster a positive employee work environment.

Areas of Expertise

Talent Management – Initiated highly effective succession planning, performance management, managerial coaching, and high potential development of supervisors.

Recruitment/Placement – Maximized managerial/supervisory/entry level/college recruitment and internal advancement

Organizational Development – Implemented organizational change initiatives with alignment to business objectives

Education and Development – Spearheaded leadership development for supervisors and managers, core competencies, team building, and mentoring

Diversity Leadership – Facilitated recruitment, development, and education of a culturally diverse workforce

Corporate Communications – Directed meetings for annual employee benefits open enrollment, and annual managerial meetings for budget preparation, recognition programs, and new business model launches

Human Resources Administration – Managed employee relations, benefits programs including COBRA compliance, compensation analysis, HRIS (LAWSON Software), and represented the organization at mediation hearings

Employee Safety – Subject Matter Expert in investigating employee injuries and accidents determining root cause and developing preventive measures which included additional safety training and proper equipment utilization in compliance with OSHA regulations

Professional Experience

Johnson Electric Automotive Products Manufacturing Group, Cary, North Carolina (2008-2009)

Senior Human Resources Generalist

-Advocate to business executives on issues ranging from talent acquisition, and organizational effectiveness, while developing best practices policies in alignment with company goals and government regulations.

-Safety committee member performing accident investigations, preparing injury reports, conduct ergonomic studies to determine root causes of injuries with recommendations for documented training or modifications to equipment

-Maintained all employee training and personnel records, assessed training needs, coordinated training programs for new employees and recurrent training for existing employees; EEO-1 Vet-100 reporting and OSHA-300 injury log.

-Provided support for the annual performance review process, job design, staffing, and organizational effectiveness for assigned departments. Review and interpret company policies to ensure fair and consistent application. Handled employee grievances and advised management on proper interpretation of employment law and company policies.

-Determined organizational training needs for all levels of employees defining plans and resources necessary to complete training initiatives. Trained in lean manufacturing principles, kaisen, and 5S.

-Partners with managers to clearly define the accountabilities of each position and candidate success factors.Outline expectations for the recruitment process to source and select the best qualified candidate(s) for each open position.

-Conducted new hire orientation; performed all candidate background checks; prepared offer letters; serve as conflict resolution officer; conduct employee exit interviews; assist with employee counseling and terminations.

-Coached supervisors and department managers in properly assessing employee performance, and planning a training program for continued improvement by identifying key employees who have potential to advance to future managerial roles. Maintained job descriptions and monthly headcount reports for budget reviews. Assisted with daily payroll transactions and performed audit for complete and accurate employee personnel files.

Greene Personnel, Inc. (Client: Arysta Life Sciences – Supply Chain/Logistics), Cary, North Carolina (2007)

Human Resources Generalist – Temporary/Contract position

-Updated the entire employee benefits database within Empliant software.

-Developed a global succession planning program for key personnel.

-Performed 401K data integrity audit to comply with IRS and ERISA requirements on proper annual employer matching funds and employee contributions.

-Prepared and coordinated summarized 360 degree employee performance assessments for all departments.

-Developed global organizational charts using VISIO software.

Swissport International formerly Alpha Retail Services (Logistics & Distribution Support), Orlando, Florida (2000-2006)

Human Resources Manager

-Conducted employee enrollment meetings for all benefit programs and reported budgeted to actual expenses and roll out of new HR programs to the budget and benefits business unit that incorporates best practices.

-Served as an internal consultant and business partner with management on human resources issues impacting the performance of the operations and all support functions at multi-site locations throughout the region. Administered policies, make decisions, and respond to inquiries and complaints regarding policies, procedures, and all benefit programs. Evaluate annual insurance renewal premiums and informs management concerning premium increases.

-Provided on-going coaching to supervisors and managers on complex employee relation’s issues fostering a proactive team approach in resolving problems. Maintained all human resources records within HRIS and monitored all leave of absences in accordance with FMLA. Conducted seminars on union avoidance.

-Ensure company compliance with federal and state regulations while keeping department managers and supervisors continuously informed about new HR initiatives that align with company long and short term goals and strategies.

-Managed the Human Resources metrics and reporting them regularly including headcount, diversity, employee exit survey results, and identifying trends through HR strategies. Measured performance and designed strategies to drive continuous improvement in areas concerning employee safety and task performance. Participated in accident investigation, and managed the workmen’s compensation process with injured employees and post injury medical services. Served on company safety committee to determine root cause of on the job injuries and design preventive measures to reduce repetitive injuries. Maintain OSHA-300 log and coordinated light duty options with workman’s compensation providers.

-Assisted managers and supervisors with on-going employee training and development in support of a succession planning program for key positions. Developed cross functional teams to effectively and efficiently reach company performance goals.

-Guide and direct all hiring, payroll, terminations, exit interviews, and benefits administration in accordance with HIPPA regulations for multiple retail and warehouse locations. Updated job descriptions and ensured timely compliance for annual employee performance appraisals.

-Administer company’s 401K program including enrollment, changes to existing accounts, and annual IRS testing for compliance.

-Serve as a change agent for the development and roll out of new business initiatives and effectively communicating these initiatives to employees fostering teamwork

-Assisted regionally with hiring of employees at new locations and provided support during the start up of locations in proper payroll completion, proper set up of employee personnel files, training, and general HR administration.


Bachelor of Arts Degree Business Administration, Webster University, Altamonte Springs, Florida (1995) GPA 3.8

Active member of the Society of Human Resources Management - SHRM

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