Sarah Montes
Delano, CA *****
OBJECTIVE
To obtain a part/full-time job that gives me the opportunity to gain experience with flexible work hours.
SUMMARY OF SKILLS
Customer Service
Fast Learner
Conflict Resolution
Listening Skills
Strong Customer Relations
Bilingual(Spanish)
MS Word, 10-Key Calculator, Multi-line phone usage
Computer Literate skills
Willingness to learn
Adaptability
ACCOMPLISHMENTS
Customer Service
Ensure that customers were satisfied with company products and service.
Consistently received positive feedback from guest and created repeat business by developing long-term relationship with customers.
Handled guest complaints, maintaining a positive manner and understanding skills.
CAREER HISTORY
K-Mart (2009-present)
Customer Service
Coordinate footwear department
Assist other departments when needed
EDUCATION AND TRAINING
Bakersfield community College (2010-present)
Currently Attending
North Kern Vocational Training Center (2008-2009)
Medical Receptionist Certificate
Trained in DRMC-Medical Records