estimator

Raul Gonzalez 832-***-****

**** ****** ****** *************@*****.***

Houston, Texas 77007

OBJECTIVE

Results oriented professional with proven abilities in strategic planning, project management, operations, and team building. Able to identify areas of strength and weaknesses and implement company projects, standards, changes in operations, and systems that optimize productivity and client satisfaction.

PROFILE Operations Professional with demonstrated strengths in: *Cost Analysis *Client and Vendor Relations *Operations *Project Management•Logistics•Estimating/AutoCad

PROFESSIONAL SKILLS

CUSTOMER SERVICE

• Interaction of clients and utilized excellent organizational skills to arrange, plan, organize content for implementation.

• Maintaining client satisfaction while resolving issues and escalations due to different variables.

MANAGERIAL AND SUPERVISORY

• Proven abilities for Project management and coordinating with staff consisting of field service managers, technicians, engineers, account executives, provisioning coordinators and various contractors.

• Served as SPOC (single point of contact) for all contractors in Texas, Oklahoma, Missouri, Kansas and Arkansas for closures of work done, on time completion and billing for field service operations and technical service operations. POC for vendor accounts.

QUANTITIVE

• Handled contractor invoices and billed customer accordingly and resolved any billing issues with authorization of time and material sheets.

• Demonstrated knowledge of and accountability for technician schedules, daily operations, contractor payouts, labor and change of orders, national accounts and profit and loss statements.

COMPUTER SKILLS

• Certified in areas of Telecommunications, Data, IP Telephony, and Operations. Expert proficiency in using personal computer skills through various training including Skill Soft, Siebel E-Business, Cost Analysis, On Screen Takeoff, AutoCAD, Quickpen Civil & Mechanical. Advanced courses in Windows products Word, Excel, Access, Power Point; Click and Legacy database.

• Create and distribute various types of reports for various activities including technician logs, End of Month Accruals, weekly database figures and daily On-Time-Completion reports. Additionally create contractor logs and point of contacts for bi-monthly conference calls and daily closures. Bids, Proposals. Material and Labor tracking and breakdowns using self designed Access database, knowledge of RS Means, and ASME standards and Codes, Bill of Materials

EXPERIENCE

1/2009-Present Adept Construction Services. Houston, Texas

Project Manager/ Estimator

Engineering consulting for TCB/Aecom for conceptual civil estimate for Luce Bayou Canal Project (approx. 278 mil). RS Means based estimates for commercial bids, using OST and various estimating software. Also, on-site project management for new construction and renovation/repair of commercial sites to include Valero and Chevron

10/2006-1/2009 Gilbert Company Houston, Texas

Civil Site Utility Estimator

Principle duties include but not limited to bids, proposals for multi-million dollar civil utilities projects for commercial construction Also provide and execute material and labor budgets. Autocad detailing for interior plumbing projects including underground detailing, sleevings and various site work. Responsible for good relations between General Contractor, Subcontractors, City of Houston, Engineers and Architects.

8/2005-10/2006 Shell Corporation Houston, Texas

Document Management Group – Legal Division

Contract work in which principal duties include but not limited to: database administration for sensitive and confidential material for various legal cases and projects. Index and documentation of court documents, depositions, testimonies, technical reports, data and various correspondence in relation to projects.

3/2004-8/2005 Ashley, Inc Houston, Texas

Office Manager/ Commercial Lead Estimator/ Project Manager

Split role-office manager/ estimator in which duties include: human resources, AP/AR, payroll, logistics, network, PC tech support, contract negotiations, architectural finish takeoffs, blueprints, proposals, change orders, bids, onsite project management as executive under president of company. Additional responsibilities include acting as direct liaison between General Contractors, distributors, architects and management of general laborers and projects.

7/2001-3/2003 Expanets Houston, Texas

Resource Coordinator/ Input Specialist

Plan, organize, schedule labor content for implementation of T1's, IP telephony, Frame relay, and various company telephony infrastructures for MAC and Maintenance order completion. Ensure appropriate field resources are available to meet/exceed the commitment made to clients and plan for sufficient contractors to support additional labor needs.

EDUCATION

5/2004-7/2006 Houston Community College Houston, Texas

Construction Science

Concentration of curriculum: Core Construction Science

1/2000-12/2002 Austin Community College Austin, Texas

Computer Science

Concentration of curriculum: Core Computer Science

1/1997-1/2000 Texas A&M University College Station, Texas

Dwight Look School of Engineering

Degree course equivalency: Construction Science

ORGANIZATIONS AND ACCOMPLISHMENTS

• Member of the National Honor Society

• Member of Mu Alpha Theta (National Math Honor Society)

• Mastery completion of Skill Soft courses including: Fundamentals of Exceptional Customer Service, Business Etiquette, Effective Service Recovery and Building a Service Foundation in Corporate Culture

• First in Operations to successfully master and be certified in Convergent Network Technologies (CCNT) by TIA

• Awarded Excellence and Spirit plaque for contribution to a successful implementation of the Operations Center.

• Reengineered and implemented company operations practices to maximize resources, and ensure availability of contractors. Resulted in excellent client satisfaction and future leads from existing customers.

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